Roaming

Roaming

Learn all about StarHub Roaming here

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How to turn on only sms oversea for OTP ibanking?

I will be on overseas in few days and I want to know how to turn on only sms. I saw when some ppl turn on roaming, they also have to pay for missed call. I also see post that need to turn off some service after data roaming is on so that starthub won’t charge for missed call. I want to know if there

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Why is my starhubs simcard not connecting to any network provider overseas?

I am currently in Indonesia but I need my starhubs simcard to be able to obtain my OTP from bank. I used to be able to connect to at least an Indonesian network provider, however now, I just get ‘no service’ all the time.

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Waiver of roaming data charge

On June itself my sister actually change into another new phone number because dues to contract still ongoing and we cannot terminate the line if not we will be liable for early termination fee, so we actually just get a new number with the plan ongoing, and just on the first day when she stared usi

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Mobile network not activating on Sim in China

Hi, my StarHub SIM card is not being recognised as an active mobile network on my phone whilst in China. Previously it was working however now it isn’t. I did swap it to another phone. I have Since tried it in other phones to ensure it wasn’t the phone however it still doesn’t reco

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Mobile services is not working in malaysia

Hi, can u please help me with my starhub postpaid mobile services as well as international roaming too. I'm currently in Malaysia. And my mobile services is not working out of a sudden. Right now I can only connect to WiFi. urgent!!!!

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Receiving SMS while in the Netherlands

Hi! I will be relocating to the Netherlands but I intend to keep my Starhub mobile line. While I understand the charges for sending SMSes, may I know if the same charges apply to receiving SMSes (e.g. OTP)? Thank you very much!

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16

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Happy Roam

I have the same issue as many before me. I bought a prepaid happy sim before travel. It was a $15 card and I topped up an additional $10. Purchased the 30 day plan for $15 and was left with $10 in my main balance before boarding. I landed in the US and rec’d multiple msgs about how my balance was at

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Waiver of roaming charges

i have accidentally lapsed my data travel plan and before i could apply for another one, i was charged of the data roaming costs (i received a SMS notification). Can check my usage records, appreciate your assistance. Was travelling to Korea for holiday.

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pay as you roam not working

Hi , i activate pay as roam long ago but i am unable to receive my bank 2FA or other webiste OTP it still works 2 weeks ago but right now is not working anymore , any solution?

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