Overseas SMS not working
Dear team, I'm facing massive issues with the SMS service from Starhub and I'm really upset about this since nobody is able to fix this problem. I have 3 numbers with Starhub and on all 3 numbers I cannot receive or send International SMS. Roaming is activated I also ahve checked the GSM codes chan
How to deactivate my roaming services
Hi, pls help me deactivate my roaming services, im currently back in philippines right now. I remember i activated my roaming add ons but i also remember de activating it after how many days. But i guess it didnt push thru, now i got bill shocked coz of the roaming charges. Is it possible to termina
No Service Overseas and Unable to Activate Roaming
Hi I have a Starhub postpaid account but my SIM has no service when I'm overseas. I tried to activate Pay As You Roam via the Starhub app, but it kept showing an error that said I am not eligible for the service.
Forbidden network when roaming
I upgrade my plan recently and purchase 2 gig data roam for Malaysia. However, my network status has been for emergency call only.
Roaming service is not available
Hello mam/sir I already send message Starhub in messenger but they always asking the account holder which is i dont have any contact now to our agent which we buy this sim card to him. Im a Seafarer i used this prepaid sim for two years and i accidentally which off the roaming service..Please mam/si
No service while roaming
I am in Canada and bought a happy prepaid sim, bought a data package before I left, but now I'm here I cant get any connection. My sim says not registered on network so when I tried all the other steps people have followed nothing is working. I reinstalled the prepaid app and now cant log in because
Data Roaming charge is not deducted from my data plan!
I purchased data plan but my data usage is sometimes deducted from my main account, not from my data account. It is very strange. I believe some kind of technical error is occurring. I have never used any calls, so it is sure that my data usage is deducted from my main account.
Cannot get coverage at abroad
Hi Starhub, I have difficulty to get coverage at China. If my roaming is off, please activated it. I cannot get OTP for log in the apps. My phone number is < removed private information >.
International Roaming not eligible
I've just recontracted last month and my international roaming service was deactivated. A few hours before going to Malaysia, I was trying to activate international roaming but the site was saying I was not eligible. Around the time I was boarding the plane, I tried calling the hotline but was put o