Roaming

Roaming

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Can’t activate international roaming

Hello, can anyone help how to activate international roaming from outside Singapore? I tried activating using app but keep receiving same error, saying to deselect international roaming and age need to be more than 18trs old.

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I cannot make international call while roaming

Hello, I have to make a call to Singapore. I am outside of Singapore currently, with my Starhub sim on roaming, but it is telling me that my outgoing calls are barred. I have tried turning it off but it doesn't work. I have also tried *116* number # but that's also not working since it says call d

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Roaming on $25 mobile plan

Hi, I am planning to travel to India for 5 to 6 months duration. I want to receive the OTP over there. I have a $25 mobile-only plan it comes with Free international roaming. Do I need to subscribe to any plan to receive the SMS?

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International Roaming Failed

Hello, I attempted to active International Roaming since 2 days ago before I left Singapore and it kept saying I am not eligible. Now I am here in Phils and still not able to activate , I already exhaust all option. Please help.

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Happyroam not working - China

I bought a Happy Roam prepaid card for my china trip. The purpose of it is for the 14th day (which is Monday). Now I realised the prepaid card not working! The card should expire on 2nd Feb only at 8am but it’s not working on 1st Feb?? Please could you help resolve. Otherwise, please provide

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3G is displayed but No Data Roaming Overseas in Malaysia

Hi hi, I have checked my APN setting, and it is "shwap", and i have deactivated the manual selection of network and handpicked Maxis as the service provider, but still i cannot access to internet. I have tried Digi as well, but i have no roaming data as well even when 3G is displayed in my phone. Ap

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10

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NO SERVICE SIGNAL OVERSEAS

Hi, I'm currently overseas (MALAYSIA) and I need to do a few important transactions and needless to say, I'm having No Service for my starhub postpaid. Badly, and really urgently need help would be greatly appreciated...

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Cannot receive SMS-OTP

I've been trying all day to complete a banking transaction unsuccessfully because i am not receiving any sms OTP. I am currently overseas and i have been paying for roaming since the beginning, and i would not expect such a disappointing service and it is causing me plenty of distress. This is not t

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2.2K

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Main balance deducting for no reason

I have purchases happy roam 50$ card and while visiting Australia this month, my main balance is keep on deducting automatically where as i am still remaining with free data roam almost 7gb but my money is keep on going. I have already lost almost 10$ as of now which is totally not acceptable. I am

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ROAMING SIM NO SERVICE

hi.im currently in overseas.but my postpaid sim have "no sevice" but my bill still keep on going, i have tried a few phones. restart & all but.the sim still have no resvice. can someone from starhub active it. thanks in advance,

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