Roaming

Roaming

Learn all about StarHub Roaming here

1.8K

0

Ask a Question
  • •••
M
My postpaid number not working in india

I have activated my roaming. But my postpaid sim is not working in India . It is very important for me . I have to receive many OTPs

Question

9

1

0

Starhub postpaid not working in india

Hi I have my roaming activated. But I am not able to receive any calls . The same sim card I tried on other phone ,still same issue . 

Question

14

5

0

Text Message While Oveseas

Dear team, I am not able to receive any text message since I came back to Japan last month. I went to the Plaza Singapura branch and checked with the person in charge who said that the SMS and incoming calls would work as usual, yet I have never received a SMS or incoming calls since I left Singa

Question

23

2

0

Roaming issue in Europe (only 2G)

Hi, I am currently in Europe and have been experiencing roaming issues. I have a 5G Mobile+ postpaid subscription, with data roaming enabled. In The Netherlands, Belgium and France I managed to get 3G data roaming. I am now in Germany and all three providers only offer 2G data roaming for me.

Question

11

4

0

Starhub M1’s Data Passport Equivalent?

Does Starhub have similar service?

Question

15

1

0

Unable to receive OTP

Hi, I am currently overseas on a pre-paid SIM. I am able to receive messages and OTP from Starhub when I log into the Starhub Pre-paid app, but unable to receive OTP from other apps. I have set it on roaming, I tried restarting my mobile, clear cache, un-install and re-install the app but still t

Question

34

1

0

All outgoing calls barred while roaming

My sim doesn't allow outgoing calls while using it in Sri Lanka recently. I was able to use it for few days while in Sri lanka. Could you please help me to restore my outgoing facility while roaming?

Question

2.2K

3

0

Prepaid Balance $0 All of a Sudden

I have more than $20 in my prepaid balance and it has not expired, just as recently as 2 days ago. Today, I logged onto my Starhub app and discovered the balance was gone and there's $0 (zero) balance now. All along I've been using WIFI and there's no way that I could have incurred any other roaming

Question

9

1

0

Starhub Prepaid Roaming Outgoing Call/SMS doesnt work

I am in the US and my starhub prepaid roaming mobile data works just fine. I am unable to send sms or call anyone (both sg and overseas number), however I can receive incoming sms though. I have tried putting the country code (e.g. +65) before the number, but it just doesn't work. Please help!

Question

27

1

0

NO SERVICE OVERSEAS

First time overseas with this SIM card.  I'm in the USA and I get NO SERVICE.  Tried rebooting iPhone.  Tried manually selecting each USA carrier.   Waited for hours still and NO SERVICE.

Question

7K

3

0

Get Started!

Ask a question

Popular Conversations

View More