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How to Request for a StarHub SIM Card Replacement via My StarHub App?

Need to request to change your StarHub SIM Card? Worry no more, you can now request the replacement of your StarHub SIM Card via the My StarHub App. Simply follow the steps below to request a replacement.  STEP 1: Log in to My StarHub App.  STEP 2: Tap "Mobile" and select the mobile nu

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StarHub Letter of Authorisation to Collect on Behalf

For recontract customers* who are unable to receive your online delivery in person, you can appoint a third-party to receive it on your behalf. The authorized person should have on hand a letter of Authorisation. *The letter of authorisation is only applicable to recontracting customers. New custom

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How to change your StarHub SIM to 5G SIM Card?

Are you an existing Mobile+ subscriber? Are you still using an old StarHub SIM Card? If the answer to those questions is yes, then you need to change your current StarHub SIM to a 5G SIM Card. The exchange to the new 5G SIM card is at no extra charge. Here’s how to request to change your StarH

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Check mobile recontract eligibility on My StarHub App

Fancy a new phone or want to change your mobile plan but don’t know when you can do so? Well, you just have to check your recontract eligibility.   If you wish to recontract, please visit our Online Store.

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What's the correct phone settings to use StarHub mobile service?

By default, phone settings on StarHub-issued handset are pre-configured to allow customers to immediately use the StarHub mobile service. However, phone configuration settings vary based on mobile phone brand, and SIM card type (e.g. postpaid, prepaid). If you are having problems with your mobile n

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How to add Pay-As-You-Roam via My StarHub App?

Are you going overseas? With Pay-As-You-Roam service you can use your mobile number to make, receive calls and use data roaming in countries or destinations while overseas.  Please note that an additional 20% applies on top of prevailing charges.  STEP 1:

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How to remove a Mobile Value-Added Service via My StarHub App?

StarHub is offering a range of Mobile Value-Added Services (VAS) such as international calls, data add-ons, and more that you can subscribe for your plan. If you no longer want to subscribe to a Value-Added Service, you may easily cancel your subscription via My StarHub App.

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How to connect to Wireless@SGx?

Step 1: Download the Wireless@SG app, which is available on Android, iOS, Windows 7, and above platforms. Step 2: Once you installed the app, follow the instructions provided. Step 3: In the app’s menu, select “Setup”. Step 4: Select “StarHub” as your mobile provider,

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Stay Connected through your Apple Watch with StarHub's FamilyConnect!

Have you heard about StarHub’s FamilyConnect? It lets you use your iPhone to set up and manage your family member’s Apple Watch, connecting it to StarHub’s mobile network. In fact, StarHub is the first and only telco in Singapore to introduce 

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Stay on the beat with KKBOX subscription!

Do you love music? Say hello to your favourite tunes and listen to them anywhere, anytime with a KKBOX subscription. You can choose between KKBOX Premium and KKBOX HD Audio subscription based on your needs. Below is the comparison between the two subscriptions to help you choose the right one for y

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