Prepaid

Prepaid

A space for our StarHub prepaid users to discuss tips and tricks

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Transfer ownership prepaid

Hi,I'm using a sh ppd and I want to transfer ownership. If the account owner is in malaysia, is it possible to do transfer if I can get authorization letter and pasport copy and work permit copy. Transferror and transferee is from Malaysia.

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Accepted Solution

Reactivate prepaid number

Greetings would like to find out if there are any ways to reactivate a prepaid number after it has expired? The number has sentimental value to me and due to my busy schedule I had forgotten to top up my card resulting the deactivation of my prepaid number.

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25.5K

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Unreliable Data

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Reactive prepaid number

Hi how do I reactive my prepaid number

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Activate Starhub SIM from overseas

Hi I bought a Starhub Prepaid SIM card but unfortunately I did not manage to activate the SIM before returning to Australia. How can I activate the SIM card from Australia ?

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Lost phone

Hi, I have lost my mobile phone with my sim card in it. How do I temporarily suspend my lost number? Please assist, thank you.

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Prepaid topup not updated

Need help. Just topped up $20 worth thru posb ibanking. Money was deducted from bank but not updated on mobile main balance.

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Out going call barring

Pls assist , I am in Malaysia using starhub prepaid roaming, I cannot make outgoing call. But I can sms. I bought roaming data. Is not network too. I can receive incoming call. Pls assist. I try reset or either on off handset many times

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42

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no 4G only 3G

no 4G only 3G..don't know what happen..when I change to 4G it cant connect data at all..but its ok with 3G.

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iPhone 12 Can't use cellular data network

Yesterday I have bought a new iPhone12 but it can use cellular data. I have already opened the Cellular Data and Open the Access of Safari but still can't use it. Please help check. I have attached the relevant pictures.

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