Prepaid

Prepaid

A space for our StarHub prepaid users to discuss tips and tricks

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9.1K

4

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Accepted Solution

No service sim card

Good pm pls help me have a signal on my iphone 5c using starhub sim it only shows No Service   92458532 my hp

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21.1K

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unable to use my mobile sim card to call indonesia mobile number

unable to use my mobile sim card to call indonesia mobile number

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7

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Starhub pre-paid balance disappeared

I topped up $50 in my starhub prepaid card and it has barely been used and now the balance is $0.04. Why is this so ridiculous?

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23

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I have lost my Happy SIM prepaid card and forgot the phone number, do i need to cancel the card?

I have lost my Happy SIM prepaid card and forgot the phone number, do i need to cancel the card?

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82

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Can’t receive phone calls

Hi,       I am unable to receive phone calls. Anyone could help?  I can make calls, but cannot receive any.  Tks

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102

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Request Online Top up Receipt/Email

Normally after I topup online the prepaid card, system will send me an email regarding the transaction status. As usual,I have topup online $50 to my prepaid card on 25May2018, the system didn't send me any email and didn't show that transaction on my prepaid happy account transaction history.I need

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2.2K

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Weak signal at blk 436 tampines

I shifted to blk 436 tampines recently, starhub mobile has very weak signal here at my block and sometimes no signal at all from Starhub. So, my phone is always "Emergency call only" at home. I rebooted phone and reinserted sim but it does not fix. Its same problem with my friend too.  Please

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12

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Can I choose my prepaid mobile phone number?

Dear Starhub support, Can I choose my phone number? Thank you David

Question

91

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Accepted Solution

Poor 4G network connectivity in Anchorvale Lane

There is no 4G mobile data connection available in and around Anchorvale Lane, my friend who is using M1 is having no issue at all for 4G mobile data. But in StarHub case I always have to switch back to 3G to get mobile data connection in my mobile phone.

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20

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