MAKE OWNERSHIP TRANSFER (NAME TRANSFER)
I BUY MY STARHUB PREPAID SIM IN SHOP.SHOP OWNER REGISTER SIMCARD UNDER HI NAME.NO THE OWNER NO MORE.HOW I CHANGE THE OWNER SHIP OF MY PREPAID NUMBER.
Deduction of my balance
>My mobile no. Is < removed private information > was having around main balance 42$ and also I was having Happy plan Internet pack. When I was trying to surf internet in Philippines. but it is showing you don't have enough balance in your account.
My star hub simcard number Lost, I call it my no. It say no service until today .
Can I get the same no. From same service provider. If can what are the procedure involved in it to get the no. Again. Please help me.
Reactivate an expired SIM card
Hello Starhub, My pre-paid SIM card has just expired and since I am overseas at the moment, I forgot to top up to extend the expiry date of my SIM card. I have had this same number for over 10 years now, and it is the number I have linked to my many banking and government services. Could you please
New: 5GB# for $10 + 60 local mins
very happy with this data plan. Is this just promotion or forever? If forever i will stay with starhub prepaid instead of moving to Giga or circle. thanks 4-Week New: 5GB# for $10 + 60 local mins https://www.starhub.com/personal/mobile/mobile-phones-plans/prepaid-cards/data-add-on-plans/prep
Can’t receive incoming calls for my prepaid number
Hi,despite having topped up my prepaid, I have this ongoing issue of not being able to receive incoming calls for my number. I am able to do outgoing calls and sms but I am still unable to receive incoming calls from others. Do kindly assist, thanks.
Starhub travel Prepaid
Hi, bought a $12 travel prepaid card, but can’t make calls, a message will show “ not registered on network”. We hd changed the apn to shppd accordingly.
I'm in Singapore and using Prepaid and have free incoming call plan. Will I be charged if I pick up oversea call?
I'm currently in Singapore, using prepaid, have free incoming calls until an expiry date. Will I be charged if I pick up an oversee incoming call? The free incoming call that I have at the moment covers local and oversee incoming call?
Can't make and receive call on prepaid card even further top up
Hi, I can't make call and receive call. Even after further top up. Have no problem previously, it happened this week.
PUK code reset
SIM card is locked due to PUK code being accidentally set. Would require assistance to deactivate it.