Prepaid

Prepaid

A space for our StarHub prepaid users to discuss tips and tricks

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MAKE OWNERSHIP TRANSFER (NAME TRANSFER)

I BUY MY STARHUB PREPAID SIM IN SHOP.SHOP OWNER REGISTER SIMCARD UNDER HI NAME.NO THE OWNER NO MORE.HOW I CHANGE THE OWNER SHIP OF MY PREPAID NUMBER.

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Deduction of my balance

>My mobile no. Is < removed private information > was having around main balance 42$ and also I was having Happy plan Internet pack. When I was trying to surf internet in Philippines. but it is showing you don't have enough balance in your account.

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My star hub simcard number Lost, I call it my no. It say no service until today .

Can I get the same no. From same service provider. If can what are the procedure involved in it to get the no. Again. Please help me.

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Reactivate an expired SIM card

Hello Starhub, My pre-paid SIM card has just expired and since I am overseas at the moment, I forgot to top up to extend the expiry date of my SIM card. I have had this same number for over 10 years now, and it is the number I have linked to my many banking and government services. Could you please

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Accepted Solution

New: 5GB# for $10 + 60 local mins

very happy with this data plan. Is this just promotion or forever? If forever i will stay with starhub prepaid instead of moving to Giga or circle. thanks 4-Week New: 5GB# for $10 + 60 local mins https://www.starhub.com/personal/mobile/mobile-phones-plans/prepaid-cards/data-add-on-plans/prep

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Can’t receive incoming calls for my prepaid number

Hi,despite having topped up my prepaid, I have this ongoing issue of not being able to receive incoming calls for my number. I am able to do outgoing calls and sms but I am still unable to receive incoming calls from others. Do kindly assist, thanks.

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Starhub travel Prepaid

Hi, bought a $12 travel prepaid card, but can’t make calls, a message will show “ not registered on network”. We hd changed the apn to shppd accordingly.

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28

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I'm in Singapore and using Prepaid and have free incoming call plan. Will I be charged if I pick up oversea call?

I'm currently in Singapore, using prepaid, have free incoming calls until an expiry date. Will I be charged if I pick up an oversee incoming call? The free incoming call that I have at the moment covers local and oversee incoming call?

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Can't make and receive call on prepaid card even further top up

Hi, I can't make call and receive call. Even after further top up. Have no problem previously, it happened this week.

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PUK code reset

SIM card is locked due to PUK code being accidentally set. Would require assistance to deactivate it.

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