Prepaid

Prepaid

A space for our StarHub prepaid users to discuss tips and tricks

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Cannot received SMS

Why can’t I receive any SMS from my friends and family and any OTP, but I can send them a SMS. The prepaid number is < removed private information > under Esther Chow.

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Request Refund of WOW Data Plan due to techincal issue from Starhub side

I subscribe a WOW data plan, turned Roaming option in my Starhub Prepaid apps, and turned on roaming option in my mobile settings. I travelled to Malaysia but not able to use the my wow data. Requested assistance from Starhub via facebook but no reply after case was created. Now I am asking to refun

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Starhub is the worst ever

My parepaid had 70gb in which monthly I topup using the same svc to port over unused data. This month they ate up my 70GB!!!! And 800mins of calls. Prob because my usual topup package had bonus of additional calls, etc for that month. So they confused it and ate all my money? Contacted Starhub cust

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Accepted Solution

Proof of mobile number ownership

Hi, how can I get this document, I need it to open a bank account

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1.2K

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Reactivate prepaid SIM

Hi, How can I re-active my prepaid SIM card?

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Prepaid Call Barring Issue

Hi, I am currently using my Starhub Prepaid card for overseas usage. I have activated roaming and bought data plan whenever I need. While I am in overseas, I have no issues receiving calls and surfing the Internet. However if I want to make an outgoing call, there is a voice prompt saying that all o

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2.6K

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Which plan suits my requirement

I'm overseas, so I just need to keep my current postpaid mobile number active (I'm eligible for a re-contract now). I don't need mobile data or any outgoing calls or even incoming calls.  Basically, I don't need anything except to keep the number active.  Are there any plans that suit my

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cant call out

my green card cant call out or recieve calls as handphone keep searching for new network or by access control or cant connect to this network. is it because my note 3 is an export set?

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How to activate StarHub sim when i m overseas?

I received my StarHub prepaid sim and i m right now overseas. how can i activate my new sim?

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Starhub WOW plans ate my data!

I am highly dissatisfied with Starhub's WOW plan. I had the 25$ plan for 20GB (say plan A), then last month April it changed to 40GB say Plan C(Plan A gone) so I've to suscribe to it to retain my data. Accumulated, I've around 65GB. Then this month suddenly PLAN C was gone!!! So I subscribed back t

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