Prepaid

Prepaid

A space for our StarHub prepaid users to discuss tips and tricks

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Unable to make outgoing calls -prepaid starhub

Hi, I am unable to make outgoing calls from overseas.I can receive incoming calls and messages but outgoing cannot.please kindly help. Thank you

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pepaid expired yesterday

I just found out my prepaid is not provisioned, i think it was expired yesterday. I still have some money in the prepaid, so how can i get the refund or how can i get the numbers back?   

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Prepaid mobile expired. Main Balance gone

My prepaid mobile expired and main balance $229.24 gone immediately. I re-topup just few hours later. Could you refund my previous balance? Thank you.

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24

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how can i re-register my pre paid sim

how can i re-register my pre paid sim

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3.5K

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Proof of mobile number ownership

Hi ... How I can get the proof of mobile number ownership documents? I needed to complete my bank account application

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Finally.. Terminated contract with Starhub!

Finally.. Terminated contract with Starhub! Staff at Starhub deserves more!!

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41

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Incoming call also can use with "New: 5GB# for $10 + 60 mins local calls"?

Hi This morning i received incoming call and minutes are deducted from "New: 5GB# for $10 + 60 mins local calls". last time i know the local calls for outgoing only. Now can this local calls use for incoming call also? Can someone confirm me please? if this local call can use for both outgoing and

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36

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cant get SMS OTP from banks and government agencies

Hi there, I am using star hub prepaid card < removed private information > and not able to obtain sms otp since morning. Please urgently assist. Have removed, reinserted sim card and restart phone, doesnt work.

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Accepted Solution

Wallet credits deducted with no reason

I have been having issues with Starhub disabling my wow data plan after a refresh back in March. During that period of time, I was asked to reload $10 into wallet so I could data roam. Starhub deducted my credits almost immediately down to $2 and was told that the deduction was due to roaming with a

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Port from Prepaid to Postpaid

Hi, I have selected to port my prepaid number to postpaid number after selecting the plan. And I had received the email regarding the sim that I will receive later this week. However no further instructions were given or mentioned with regards to the porting details. May I clarify, is there anyth

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