Prepaid

Prepaid

A space for our StarHub prepaid users to discuss tips and tricks

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Not able to send sms abroad on starhub prepaid

Help! I’m having difficulties sending sms in the US using my starhub prepaid. Constantly prompted failed. How can i tackle this. Kindly advise.

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Main Balance forfeited according to support - No OTP Received to check balance on App and USSD code running... when I dial *123#

I have reached out on Whatsapp but no one can help me. Now no one is responding anymore. I was told that $99+ is no longer in my account. No OTP Received to check balance on App and USSD code running... when I dial *123#. I have also not received any warning like before that balance is expiring soon

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Insider scoop of Galaxy S4 right here in the Singapore ?

Hello, I'm so glad to have been invited to events like this one. Upon reaching the venue, I'm pleasantly welcomed by Galaxy S4 banners, which leads to the main event hall. Can you guess from the photos where this event might be held? An awesome location for an awesome phone. https://krogerfeedba

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Accepted Solution

Prepaid Card Balance Deducted After Mobile Data was Switched off before Expiry

Hi Starhub,My main balance was deducted $10 for no reason. My free data plan expired just today but I switch off my mobile data at least 5 minutes before it was set to expire. Could you look into the matter and can I get my main balance back to the original amount?Thanks,Walter Tan

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Cannot connect mobile data‏ ?.

Hello, I am Starhub prepaid user, I have an issue that I cannot connect to the internet using mobile data since yesterday night. Last night I went to an indoor place that have no signal at all, so I try to search for operator, registered to Starhub. Since then, I cannot use m

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Can not verify my prepaid number for online recharge.

Hello, I am not able to recharge my number < removed private information >. can you help me with that.  I am not able to verify my number .

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Starhub Prepaid SIM card can use to open new bank account

Hi Starhub Prepaid SIM card can use to open New Bank Account ? Most of my friend face problem that their prepaid card is using another person even though they bought it using their passport. Bank said they can't open and they need new SIM card. How can we solve it? If they buy new SIM card and

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Prepaid card unable to make/receive calls

I have a starhub prepaid SIM card that is able to register onto starhub network but unable to make/receive calls and sms. Help please! thank you

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Activate my SIM card

my mobile number is < removed private information > and recently upgraded my sIm to 5G. My sim is not activated yet and I am out of singapore .please help to activate my SiM

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180 days top up

I purchased a $15 180 days valid SIM card and its gonna expire soon. I want to top up using the $18 top up from main -wallet which is valid for another 180days. But what i see online in the website does not become an option for me when I input my mobile number. Same happens in the starhub prepaid

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