Prepaid

Prepaid

A space for our StarHub prepaid users to discuss tips and tricks

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Urgent! My Prepaid Number Not Yet Expired But Show No Services

Hi, my prepaid number not yet expired however it shows no service. May I know what should I do?

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Starhub number is unable to be verified

Hello, I'm trying to top up my prepaid starhub number using Starhub prepaid apps and prepaid online top up website and i always gets error message "Error when verifying mobile number" By the way I am currently staying overseas and need to get my Starhub number back online. Could you please help? T

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64

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Activate roaming

Activate roaming Dear, I forgot to activate roaming in Singapore.I am now in Malaysia and the network signal showing “No service”. And I cannot login the Happy Prepaid app.    Could you help me to activate?   Thanks.

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8

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Prepaid expired

I have a prepaid card that wish to be extended. But unable to top up anymore. Pls help

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54

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Porting from Starhub prepaid to Senior go digital plan with Starhub

I have this Starhub prepaid. I like to port in to Starhub's Senior go digital plan to retain my mobile number. Is it allowed? If allowed, what is the charge like? From EC

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57

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StarHub Prepaid Christmas - #StarHubPrepaidXmas

In celebration of Christmas, we have curated Christmas greetings and wishes from our StarHub Prepaid Customers. Let's hear what our customers wish to say to their family and friends back home. Congratulations to the 3 winners of the #StarHubPrepaidXmas Social Media Contest. You have each won a

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Porting prepaid to postpaid failed

I purchased a postpaid sim only plan, and requested to port my starhub prepaid number to the new postpaid plan. I got the new sim delivered today but later on received a sms saying my porting request has been rejected, and ask me to visit customer service center. Just want to ask why the request is

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114

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Lost sim card

I am in India and recently lost my phone. Due to the current situation I cannot travel to Singapore right now. How do I get a new sim issued and current one blocked as I need it urgently to connect to my banking apps

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154

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Westgate starhub, did they do porting from prepaid to post paid ?

I really give up after spending hours on the starhub online store.I select the NON CONTRACT PLAN $25/mth to the basket and 1. under number selection, put "port from starhub prepaid" 2. put down my prepaid sim card number 3. click "yes",  I own this number      ** there is a te

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No 5g for prepaid?

There's no 5g for prepaid? I'm using Huawei mate 40 pro

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15

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