Porting an International Number
I have an existing USA number (i.e., +1-...) with T-Mobile and a post-paid StarHub Singapore number (i.e., +65 ...). Is it possible to port my USA number to my StarHub account? That is to say, I'd like to use my USA number as an additional line or sub-account on my StarHub account.
Activate a new sim card
HiI recieved a new sim card from yeaterday morning. I was informed that it would be activated after 1 h delivery time. But until now it havent activated? Can u help me for that issue. It caused me a lot of inconvenience. Thanks
Unable to receive incoming calls
Hi, I was informed by other friends that they have been unable to get through to my mobile number. My phone is always switched on and connected to 4G. At times, my phone did not even ring when they tried to call me. On their end, they got the notification that my line is disconnected/unable to get t
Transfer ownership of Mobile Line
Currently my dad's mobile plan is under my name. How can i change the mobile plan to his name? He is above 60, senior citizen. So he like to get the basic plan for senior citizen. Do we need to go down to make the change? Which outlet can i do?
Leaving Singapore but want to retain my Starhub mobile number
Hi, As my employer was unable to secure a work permit, I will be leaving Singapore in November. Can I still keep my number? Was thinking to use it roaming when I’m in my home country and pay the monthly fees thru online banking. I would like to keep my current Starhub number as I used this as prima
Temporary suspension mobile line
I will stay overseas for more than 6 months. I want to suspend my mobile line diring this period. Pls let me know how to make it.
Someone just called me to say that had a call from my number - which they didn't. It sounds like some scammer is using my number with a +65 on it to call people. StarHub - is there anything you can do to stop this?
Family Bundles Sep 2021
I have a broadband plan with Starhub and am considering porting over 3 mobile numbers to StarHub. Are there any special plans for this move? We are all senior citizens and would appreciate unlimited talk time. I noticed that the senior plans do not include SMS. In my previous telco setup, I am the m
Hi, if I shop online to port my number from M1 to starhub how will I be receiving my new sim card? Delivery and sign off, delivery by mailbox or head down to outlet?
Terminate contract while overseas
hi, i would like to terminate my contract but im currently overseas. How do i do this?