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Postpaid

A space for StarHub postpaid members to ask questions

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sim card replacement

i need to request for a new sim card i think its faulty.

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15

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How to check recontract voucher value?

Hihi, i received a msg from starhub regarding my recontract voucher. Where can i check the voucher value online or mobile apps?

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207

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number to call to activate 5g sim card

Hi all Does anyone know which number to call to activate 5g sim card?

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141

2

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Recontact mobile starhub postpaid

Letter of Authorisation Date:20-09-2021   Dear Sir / Madam,   I,  Lee Yit Moi  (Name of Customer), XXXXXXXXX (NRIC/ FIN/ Passport Number), hereby authorize Hun Yen Kiew  (Name of Proxy),  XXXXXXXXX (Proxy’s NRIC/ FIN/ Passport Number), to receive/collect the SIM

Question

46

2

Forgot to use recontract voucher

Hi, my contract with starhub is alrdy able to recontract and i am looking for a recontract voucher which starhub has usually sent me for the past years automatically but seems to be absent this year, and i per-ordered iphone13 pro max last night, so may i know the voucher can exchanger to cash to m

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20

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Feedback on SmartBuddy mobile plan

I am a Person with Vision Impaired and is currently on the SmartBuddy mobile plan. I am eligible for recontract and was excited to do a recontract to get the new iPhone 13. i called the customer hotline to check on the pricing of the phone with the recontract and was provided a price. I tr

Discussion

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Numbershare Problem

Hi, Everytime when I restart my Samsung Watch 4 LTE, the eSIM disconnects from the mobile network and I am no longer able to turn on the mobile plan mode on both my watch or the galaxy wearable app. The error from my watch will say that I am only able to add Starhub Plan,which is already the only

Question

13

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Mr Woon

Wake up Starhub!! How can you terminate a service without informing the subscriber or sharing on your websites! Starhub stopped mutlisim services without informing! I renewed my contact last Thur for a Saumsung HP. That night I realized that my multisims were not working. I called them the next day

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14

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Trade in

I have purchase the new phone online, but the trade in option is not available during the Prebook. can I still walk in to the StarHub shops to trade in my old phone after I have receive the new phone?

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17

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Request for Recontract Voucher (Mobile)

Dear StarHub May I request for recontract voucher? I am eligible to recontract currently. Appericate If you can look into my request and kindly consider. Thanks.

Question

94

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