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A space for StarHub postpaid members to ask questions

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Iphone 13 pro max pre-order delivey

I pre ordered iPhone 13 pro max and schedule is 24 Sept, 11am to 1pm but until now ther is no update or sms from delivery. Anyone can help?

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11

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Terminate contract/service

Hi i would like to terminate the mobile phone service. I'm already out of contract. Moving overseas and have left Singapore.

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9

1

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StarHub 4G Senior Plan ($20.00 per mth)

Hello, My name is Pauline Lim (Mob : < removed private information >)I am deeply disappointed and disturbed with the process of StarHub staff work on the change from my SIM only plan to SIM only Senior Plan done on 21 Sep 2021.  The StarHub staff who did my plan change over was Mr. IKE.

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22

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Recontract voucher

Hello, can you advise me if I am eligible for recontract voucher? Thank you.

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27

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porting to another telco mobile plan

si still roughly 10 months before my contract ends, how much will be the termination fee if e want to port in to a new telco

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11

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$25 SIM Only plan SMS enquiry

Hi, I have changed my plan to $25 SIM Only plan today and I realized that I have exceeded my SMS limit. So how much extra fee do I have to pay for exceeding the SMS limit besides my monthly subscription? Regards.

Question

1.7K

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My $300 voucher expired, can I petition to get it back?

I did not realised that my contract expired last month together with my $300 voucher to be used for a new handphone. Is there a way to get the voucher back when I do my recontract this week?

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25

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Recontract voucher

I received a message that said i am eligible for the recontract voucher of up to $300. I also check via fb messenger and was inform the same thing. However when i proceeded with the recontract there was no recontract voucher. Please advise.

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18

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Request for Re-contract voucher

Hi, my contract with starhub is alrdy able to recontract and i am looking for a recontract voucher which starhub has usually sent me for the past years automatically but seems to be absent this yearcan i understand that since new customer to starhub also can get atleast $200 voucher off on handset,

Question

2.6K

2

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Request for Re-contract voucher

Hi, my contract with starhub is alrdy expired am looking for a recontract voucher which starhub has usually sent me for the past years automatically but seems to be absent this year

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1.4K

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