Postpaid

Postpaid

A space for StarHub postpaid members to ask questions

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Mr

Hi my recontract for Hub will be due soon.Is there any recontract voucher for postpaid mobile connection?

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student plan

do you have student plan? how to apply.

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How to activate new sim card

My new SIM card still not yet activate .

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termination smart support

Like to terminate my smart support for my family members. nobody pick up calls at smart support no. Pls assist Loh Mun Hua

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< removed private information >

Hi, I wish to terminate this line < removed private information > I requested for the termination via the whatsapp on 27/08/2021 and yet the number is still active and still being billed , i do not wish to continue paying for the number i do not use anymore. How do i know if it has already be

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Activate new sim card

Hi I recieved a new sim card from yeaterday morning. But until now it havent activated? Can u help me for that issue. It caused me a lot of inconvenience. Thanks CT

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Terminate

Hi , I living from Singapore soon’. How do terminate my mobile plans? My plan until Feb-2022

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Termination fee

Why I was charged $200 instead of $60 for my termination fee when I subscribe the 12 month sim only plan?thanks

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12

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Sim Card Activation issue

5G SIM card delivered by hubtroopers. Was informed to activate online. When did so, it stated that there is an issue to activate it. What can I do?

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Pre Order iPhone 13 pro but not delivered

I pre ordered iPhone 13 pro and schedule is sept 24, 2021 at 6:30 to 8:30pm but until now no update or sms from delivery. Anyone can help?

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