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Postpaid

A space for StarHub postpaid members to ask questions

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5G network issue

I am having network issue with starhub for more then a month, I keep getting network drop and zero network signal icon. Changed my sim already, but st

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Activate new sim card

Hi I recieved a new sim card from yeaterday morning. But until now it havent activated? Can u help me for that issue. It caused me a lot of inconvenie

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63

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Termination fee

Why I was charged $200 instead of $60 for my termination fee when I subscribe the 12 month sim only plan?thanks

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6

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Terminate

Hi , I living from Singapore soon’. How do terminate my mobile plans? My plan until Feb-2022

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3

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Sim Card Activation issue

5G SIM card delivered by hubtroopers. Was informed to activate online. When did so, it stated that there is an issue to activate it. What can I do?

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9

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Iphone 13 pro max pre-order delivey

I pre ordered iPhone 13 pro max and schedule is 24 Sept, 11am to 1pm but until now ther is no update or sms from delivery. Anyone can help?

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9

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Pre Order iPhone 13 pro but not delivered

I pre ordered iPhone 13 pro and schedule is sept 24, 2021 at 6:30 to 8:30pm but until now no update or sms from delivery. Anyone can help?

Discussion

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How to activate new sim card

My new SIM card still not yet activate .

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26

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Terminate contract/service

Hi i would like to terminate the mobile phone service. I'm already out of contract. Moving overseas and have left Singapore.

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7

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StarHub 4G Senior Plan ($20.00 per mth)

Hello, My name is Pauline Lim (Mob : < removed private information >)I am deeply disappointed and disturbed with the process of StarHub staff w

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8

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