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Network

Encounter any mobile network issues while on your phone? Let us know

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Slow 4g speeds on mobile

Recently in the past 3 days i have experienced a significant drop in data speed, may i kindly request for some help please?

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836

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Poor network connection

Recently switched telco to Starhub but the reception in the office area (720 Upper Changi Rd E) is weak and unstable (H+). Can anything be done?

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23

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Bad Reception

Recently we have been experiencing very bad reception on StarHub mobile network. Is there any issue with StarHub network?

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6

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Unable to register Vodafone sim on starhub

Hi, my Vodafone SIM provided in INDIA is unable to connect to starhub network even while international roaming is enabled. Can anyone suggest me a solution please?

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45

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Extremely bad network / Totally No Service Network

Hi could you pls look into the network at Blk 9010 Tampines st 93. We have recently shifted to this new location few of our colleagues have been facing the same problem only those with Singtel is having full network. The ground level StarHub network only have 1 or 2 bar, when we are at the mezzanine

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When are you guyz gonna increass the network coverage at 195 Pearls Hill.?

Zeriouly Starhub, there limited or no network at this place. I missed many messages and calls from cuztomers. Asixe from that, data connection is spotting. Network bar switch from 1 bar to 2bar max.

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20

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RE: 8889xxxx couldn't install wireless@sgx profile

Dear Sir, My GIGA 8889xxxx couldn't install wireless@sgx profile. Despite after trying many many times but all failed, Please help.   Mr.Lui

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14

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Port over to other telco

I'm eligible for recontract without a fee. Thinking of porting to other telco services. Do I need to pay for my remaining contract after porting out of starhub? Contract ends on Feb 2021.

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128

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HP change phone number

Hi, I have a spare HP line still under contract may i know if i can change the HP number to my mum HP number once her Singtel mobile contract end? Thank you :)  

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10

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To get PUK code to unlock sim card

Hello, My sim card has been locked.Please help me how can I get PUK code to unlock my sim card. Thank you.

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167

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