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Encounter any mobile network issues while on your phone? Let us know

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Feedback on area with bad reception

Hi, I'm staying at Block 940 Jurong West Street 91. I am experiencing very bad signal issue here on all my device. My family members keep complaining to me everyday for this bad and slow connection. I will change to different Telco if this issue never solved. Can you please look into this. Its reall

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Bad Network Coverage at Work Place

Hi Starhub, I would like to feedback the area with bad Starhub network coverage for both 3G and 4G. When I enter to the building of my work place, the Starhub signal will drop drastically. However, SingTel has a very good coverage in our buildings.  Building:  SILTRONIC SILICON WAFER PT

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Poor network coverage in my office area

Hi Team,  I would like to report very bad quality signal reception for Starhub mobile network at 70 Shenton way - Eon Shenton Level 12. Most of the time there is not even a single network bar on my mobile phone and always showing No Service. I have tried restarting the phone but still of no he

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Blocked simcard

hi, I have my star hub Sim I used for roaming.. due to bad signal, I tried so many times to login my account using star hub app.. now that I'm in Singapore already, I found out that my Sim no longer works.. no signal.. can I recover my simcard? my simcard number is < removed private information &

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Intermittence Connectivity

I am having connection issue with my mobile after playing LoL Wild Rift, which is so frustrating. 4G connection are strong but once after a game, my whole internet just suddenly stop despite having good signals and it's been affecting not only my gaming experience but my phone normal usage too. Conn

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4G network dropping constantly

Dear starhub, my 4G connection keeps dropping recently. Can you help to check and advise how to resolve this?

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Slow 4g speeds on mobile

Recently in the past 3 days i have experienced a significant drop in data speed, may i kindly request for some help please?

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Poor network connection

Recently switched telco to Starhub but the reception in the office area (720 Upper Changi Rd E) is weak and unstable (H+). Can anything be done?

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Bad Reception

Recently we have been experiencing very bad reception on StarHub mobile network. Is there any issue with StarHub network?

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Unable to register Vodafone sim on starhub

Hi, my Vodafone SIM provided in INDIA is unable to connect to starhub network even while international roaming is enabled. Can anyone suggest me a solution please?

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