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No Otp & 2FA sms receive

After ported over to StarHub on 24 Dec, experience issue not able to receive all OTPs and 2FAs from Singpass / Banks and online shopping portals. Contacted 1633 hotline technical assistance more than 5 times. I have also done the following. 1. Detach / reinsert SIM card 2. restart the phone 3. plac

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Horrible Hotstar Subscription SALES with SIM Card recontract at end of 2021

I recontract my SIM card plan with Starhub on 27 Nov2021. They send SMS With many promotion free. I carless active the Hotstar with my Starhub phone number. I found a lot India MOVE inside ,not suit to me. So I immediately call Starhub to unsubscription it. So horrible, it can not do that. Will char

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Low quality mobile network

I am facing with Low connection mobile data about one week. Even I reset my network setting still drop connection. StarHub doesn’t care about it that I report it from Facebook messenger. They just give me basic troubleshooting methods. Anyone facing with this problem?

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NumberShare with Galaxy Watch 4

Hi, anyone able to activate numbershare on their Samsung Wearable app with their Galaxy watch 4? I keep getting this error "Couldn't set up your mobile plan. Make sure your phone is connected to a mobile network then try again" when trying to Manage Data Plan. My Starhub app also does not show a

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Seth

I have been with Starhub since 2005. No technical issues, except this first one, but seems Starhub is unable to solve this. Since 3rd August 2021, I realized that international SMS were not received, this was because I changed the bank phone to this new Sim and did not receive INTERNATIONAL OTP. (

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5

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No signal

I’m at the Grand Park City Hall and I have no signal/1 bar signal from StarHub. Thank goodness there’s a decent wifi here. I had tried to restart my iPhone multiple times and also manually chose my network instead of leaving it to automatic selection but nothing works. Help pls! Thank you!

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POOR NETWORK! and Slow response.

To Whom it may concern, I need an URGENT reply on why my mobile network is unable to do an outgoing call & receive incoming call.   This issue happens on 6th Oct and I realised it only 8th of Oct 2021 when I’m in the office at 28, Biopolis road. It seems that whenever I’m in the MRT (

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Bad Signal

Hi, I noticed very bad reception at some areas in Punggol Grove. It has literally zero to one bar of phone signal only. A lot of residents here are complaining the same as well. Can you assist on this matter?

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Slow 5G downloads

Hi, i recently upgraded my phone to Samsung Note20 Ultra 5G and it seems like 4G works even better as I cant even download a simple game(less than 2GB) using 5G data. It has been like this for quite sometimes. I updated my apps, for example Youtube, but the downloading is slow. Facebook as well. Som

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307

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poor response

I intended to be a new customer and begin to have a WhatsApp conversation at 68201633, tried multiple times but the response was either delayed or no response. I had numerous conversations via business account via WhatsApp but this is the only time had to experience such poor service. just thought o

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