No Otp & 2FA sms receive
After ported over to StarHub on 24 Dec, experience issue not able to receive all OTPs and 2FAs from Singpass / Banks and online shopping portals. Contacted 1633 hotline technical assistance more than 5 times. I have also done the following. 1. Detach / reinsert SIM card 2. restart the phone 3. plac
Horrible Hotstar Subscription SALES with SIM Card recontract at end of 2021
I recontract my SIM card plan with Starhub on 27 Nov2021. They send SMS With many promotion free. I carless active the Hotstar with my Starhub phone number. I found a lot India MOVE inside ,not suit to me. So I immediately call Starhub to unsubscription it. So horrible, it can not do that. Will char
Low quality mobile network
I am facing with Low connection mobile data about one week. Even I reset my network setting still drop connection. StarHub doesn’t care about it that I report it from Facebook messenger. They just give me basic troubleshooting methods. Anyone facing with this problem?
NumberShare with Galaxy Watch 4
Hi, anyone able to activate numbershare on their Samsung Wearable app with their Galaxy watch 4? I keep getting this error "Couldn't set up your mobile plan. Make sure your phone is connected to a mobile network then try again" when trying to Manage Data Plan. My Starhub app also does not show a
I have been with Starhub since 2005. No technical issues, except this first one, but seems Starhub is unable to solve this. Since 3rd August 2021, I realized that international SMS were not received, this was because I changed the bank phone to this new Sim and did not receive INTERNATIONAL OTP. (
I’m at the Grand Park City Hall and I have no signal/1 bar signal from StarHub. Thank goodness there’s a decent wifi here. I had tried to restart my iPhone multiple times and also manually chose my network instead of leaving it to automatic selection but nothing works. Help pls! Thank you!
POOR NETWORK! and Slow response.
To Whom it may concern, I need an URGENT reply on why my mobile network is unable to do an outgoing call & receive incoming call. This issue happens on 6th Oct and I realised it only 8th of Oct 2021 when I’m in the office at 28, Biopolis road. It seems that whenever I’m in the MRT (
Hi, I noticed very bad reception at some areas in Punggol Grove. It has literally zero to one bar of phone signal only. A lot of residents here are complaining the same as well. Can you assist on this matter?
Slow 5G downloads
Hi, i recently upgraded my phone to Samsung Note20 Ultra 5G and it seems like 4G works even better as I cant even download a simple game(less than 2GB) using 5G data. It has been like this for quite sometimes. I updated my apps, for example Youtube, but the downloading is slow. Facebook as well. Som
I intended to be a new customer and begin to have a WhatsApp conversation at 68201633, tried multiple times but the response was either delayed or no response. I had numerous conversations via business account via WhatsApp but this is the only time had to experience such poor service. just thought o