Unable to ping any servers in Dota2
Unable to play Dota 2, the cause is not able to ping any servers. I installed VPN and it works, can starhub help?
Termination of STARHUB TV, Broadband and POD over DGV
Hello! Could you kindly assist with the above mentioned requests with immediate effect. Thanks! Faizil
Terminating Broadband Contract for Misleading Deal
I was re-considering my Starhub broadband because of slow speeds. However, I was sold a 2-year Broadband contract because i would get a new Nokia Beacon router - which I was told was better than my existing router. I signed up for better speeds. But since the last 4 or 5 days of usage of Nokia Beaco
Complaint on Recontact and Crazy process for relocation
Hi All, 25th May - I called up starhub for recontract of broadband services as my current plan had expired. They guided me to use the app for recontract. As a customer i was not aware that i am downgrading the plan to 500MBPS from 1GBPS. I spoke to 3 different representatives and none of them adv
Contract Expired but still get bill
Hi StarHub, My 2 contract for Fiber Broadband expired but I still got bill this month. How I can terminate it during CB?
Nokia WIFI Beacon 1 connectivity issue
Hi, I seem to have problems with my Home WIFI and I am using the Nokia WIFI Beacon 1. I just moved into my new residence 2 months ago and installed Starhub broadband router with 3 Nokia WIFI Beacon 1 for my place. However, I noticed that the WIFI always seems to drop from my laptop and my HP
Error Code : 2003
Hi! Whenever I on my tv, there will be a message saying “your set-top box has lost connection (error code:2003). I had on and off router, set-top box & tv but this error keep persisting. I can’t watch my tv even for local channels. Please advise what should I do. Thank you.
Complain and Feedback
Starhub, 1. On 24Sept@13:05 hrs, telesales (ID90) called on my mobile number () on recontracting my existing Dual broadband. I agreed with exception that my bill continues to be on paper like I am enjoying now. She agreed after confirming with me. She continued with the pronounced of cancellatio
Poor company's business practices n attitude.
I was just at the Starhub store at Parkway. Vivienne Ong my service staff was very patient and informative. She had good service attitude. Unfortunately, the company's practice of nickel and dime is something I detest. The offer for 12 months free Disney plus is nice, but the inability to cancel now
I just subscribe to 2GB, the 1st beacon is quiet ok in the living room. I did put the 2nd beacon in master's bedroom. Even with door open, signal/ connection is drop. the worst thing is if I closed the door no connectivity at all.