Internet Connectivity

Internet Connectivity

Getting spotty internet signals? Find solutions and tips here

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Fixed line included with 1GBPS broadband / 24 months

If I sign up to fibre broadband with Starhub, can anyone confirm if a fixed phone line included as free within the package as is the case with M1 or MyRepublic? And are there unlimited local calls available on that line? Thanks!  Azhar

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Difficulty connecting with Wireless2SG

I'm curious about people's experience in connecting with Wireless@SG. While its been around for awhile I only tried so recently as its the only way of connecting to wi-fi while at public locations like National Library. I had no problems whatsoever initially - downloaded the app, when through the pr

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Nokia beacon 1 - BAD NETWORK CONNECTION !!!

Starhub just asked me to re contract my wifi & they recommended me Nokia Beacon 1. After they installed by laptop has problem surfing the internet, lagging & unable to work from home. They said the network signal at their end is working very good. I've called Support many times to raise the

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Poor Signal for Nokia Beacon

Hi, My Nokia Beacons are literally beside each other. How is it possible to have a "poor signal"?

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Is starhub boardband currently down

May i find out if starhub boardband currently down. I not able to connect to wifi.

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Packet Loss

Currently experiencing intermitent packlet loss. Anywhere between 2-5%. I've tried all the usual recommended trouble shooting steps of restarting router, ONT etc. I am using an ethernet connection, not Wifi: Traceroute: C:\Users\bob>tracert starhub.com Tracing route to starhub.com [203.116.221.1

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2GB Fibre data plan but does not enhance

I have 2GB data plan , but does not enhance the connection in other room. What would be right option 1.get another smart PRO Mesh router 2. Get another data port open in bed room  in term of cost how much required for additional Data point/port ?

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Packet Losses

Hi, I'm noticing packet losses while hopping towards a Taiwan Server. Can we figure out how to optimize my connection here? The packet loss is significant at high 40s% to 50%... If I use a network optimizer (WTFast) in this case, I'm still seeing packet losses somewhere along the way.

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Wifi connection lost on and off at times recently or change to slower speed

We have 1000Mbps Fibre Broadband plan at home and a loyal customer of starhub. Recently, the wifi connection is on and off lost at times or sometime go to 2.4 (slower speed ) instead of 5.0 (faster speed). Should we call the technical support to come down to take a look to see what has happened? &nb

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Starhub Broadband 1Gbps but only 250Mbps

I had subscribed to Starhub Fiber Broadband 1Gbps few years back, recently found out the speed test is getting slower and now only archiving 250 Mbps. I not sure it is normal or not as I am expecting at least 800 Mbps with the 1 Gbps Fiber Broadband plan. How can I complain this to starhub and

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