Internet Connectivity

Internet Connectivity

Getting spotty internet signals? Find solutions and tips here

4.8K

Ask a Question
  • •••
Termination contract

Looking to termination of contract pls guide me

Question

729

2

0

Static IP Address

I would like to set up a static IP address, but need details like default gateway etc. Anyone has any experience with this?

Question

59

1

Issue with 1G fiber broadband speed testing, only 100Mbps with Nokia Wifi beacon

I installed my new plan with StarHub for 1G fiber broadband with a Nokia Wifi beacon. The internet is unstable and speed test around 100Mbps or less than 300Mbps is it normal for a wireless connection? Until now Starhub still can not fix my problem. Anyone who knows how to resolve this issue, please

Question

1.9K

3

0

Starhub wifi connection issues

I'm unable to open certain apps like Disney+, hotstar, foodpanda & deliveroo when using wifi. Apps like grab and netflix have no issues. All the above apps have no issues opening using Starhub 4g. It only happens in Android devices. My iphone & windows pc has no issues connecting to above ap

Question

36

1

0

Official complaint. Fibre Lost of Signal #LOS

OFFICIAL COMPLAINT. My fibre modem indicated red blinking lights for LOS on Thursday at 4pm. On National Day Eve (gonna miss watching NDP!!) Tried meddling with the cables at home n rebooting the system. No change. Called up the customer service, wss given an appointment on Saturday!!! (Definitely m

Question

1.4K

2

0

LOST OF SIGNAL

I couldn't access to the internet for 3 days. Your techincal came down this evening but still unable to solve the connection issue. Appreciate it if could get it fix by this saturday.

Question

18

1

0

Data points not working - need advice

I’ve installed fibre broadband recently and used my own router. refer to attached photo - the grey cable is connected to port 1 on the modem as set up during the installation. I then proceeded to plug in my router to my data point which is not in the same location as my modem. My router is

Discussion

25

1

0

Letter of complain

Hi, I hope this is the correct place to complain.. I requested to change my broadband relocation from 14 Aug to 7 Aug on 1st Aug and the support later sent me a msg that it is done. So I plan all my moving based on the date. On August 5, 1 day before my moving, I was contacted again that my previous

Question

36

3

0

Slow Internet Connection

Have been paying for 1000Gbps Fibre, but the speed we are getting is ridiculously low as you can see in the attached screen shot. reset the router, the modem, even reset my network to factory default but it is still so slow.  My laptop meets their recommended

Question

38

1

0

Broadband and Mobile bundle saving

Hello, I am interested to sign up to 24 months 1GBPS home broadband 39.90 SGD including 3 months free offer, and also to switch my and my wife’s mobile to Starhub. I noticed that there is a 15% off bundle offer when 2 mobile lines are signed up to.  Can this 15% discount still apply if

Question

13

1

0

Get Started!

Ask a question

Popular Conversations

View More