Welcome to Ideas Exchange! Here, the Greenr community and the StarHub team share an exclusive space to collaborate and learn. Got an idea? You’ve come to the right place! Post an idea now!
Ideas Exchange

Ideas Exchange

Have an idea on how to improve StarHub's services and product, or a want a new feature on GreenR Community? Post it here and get your friends to vote for it!

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WITHDRAWAL OF STAR GROUP FROM INDIAN PACKAGE

Starhub's competing telco is capitalising on the withdrawal. They are advertising a promotion which tells customers not to worry about the "withdrawal

Idea

40

3

0

MyInfo or Singpass

SingTel uses MyInfo or Singpass for new sign ups and Corporate Individual Scheme (CIS). In this era of digitization, it makes sense to leverage on My

 posted 

5 m ago

Idea

23

0

0

Happy star and Happy star plus plan need to give more data

Happy star (200MB) and Happy star plus (400MB) are very very low data amount in today. The data amount never update since last more than 6 years ago.e

 posted 

5 m ago

 • 

Last response by 

kzo135 

5 m ago

Idea

23

1

0

Set Data Limit on StarHub app

Currently, StarHub app only allow warning notification to be turned on (in the form of SMS) if you are near limit and subsequently exceed limit until

 posted 

5 m ago

Idea

45

0

0

Unsubscribe from numbershare to transfer to new Apple Watch

Hi, I spent hours trying to unsubscribe from numbershare to transfer to a new Apple Watch, I kept getting error msgs in the StarHub app but with no re

 posted 

8 m ago

 • 

Last response by 

Howard Toh 

5 m ago

Idea

133

1

0

starhub customer care - improve throughput

based on my personal experience and observation, there is a need for remote access to improve problem solving.When we call customer hotline on technic

 posted 

1 y ago

 • 

Last response by 

Jolene_L 

1 y ago

Idea

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New Idea

236

1

3

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Facebook/Twitter for contact

Hi Starhub!We need to have a facebook or twitter account for certain queries to be addressed by Starhub. I don't understand the rationale behind this

Idea

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New Idea

133

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Re: PASSION CARD

Hi! Can Starhub consider offering promotions (discount on subscriptions etc) to Passioncard members? Senior card members may be offered something extr

 posted 

1 y ago

 • 

Last response by 

Jolene_L 

1 y ago

Idea

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New Idea

341

1

1

0

auto renew capability on the 28 days WOW Data plans or 90/180/365 days plans

Hello Team, As per Carla_P recommendation here. I would like to present a following request for consideration: TL;DR summary: Please add a tick button

 posted 

1 y ago

Idea

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New Idea

171

0

1

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For prepaid users, have a 1 month topup

its been years starhub had the prepaid options for users to consider. But this 30 days prepaid options is quite a troublesome problem to deal with! So

 posted 

1 y ago

Idea

 • 

New Idea

200

0

1

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Get Started!

Post an Idea

How are ideas evaluated?

StarHub Greenr Community Ideas Exchange - Idea Lifecycle

Here are the possible stages that your idea goes through! Get your family and friends to vote for your idea to help it get noticed!

Something possibly cool!

This thought seems nice. Just a few details short.

Got 20 upvotes? Now we’re talking! We are literally talking about this idea internally!

This idea had been approved by us and the community!

The development team is working hard to make your idea happen.

Congratulations! This idea went live successfully!

Is this déjà vu? This idea has either been submitted or implemented already.

There is potential but we’ll have to pass for now!

Interesting! We’ll keep it for now and find the right opportunity to take this further.

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