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Ideas Exchange

Ideas Exchange

Have an idea on how to improve StarHub's services and product, or a want a new feature on GreenR Community? Post it here and get your friends to vote for it!

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Allow StarHub Prepaid Users to toggle Data Activation and Deactivation on user's end.

Hello StarHubI just learned that there is no way for StarHub Prepaid user to bar all data connection (on the SIM card end) by the user themselves. The user have to manually call the StarHub Prepaid hotline to disable or enable the data every time the user wants to change the settings. Perhaps StarHu

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Please add multi gig fibre broadband services

Please add true multi gig (2.5Gbps, 5Gbps and 10Gbps) fibre broadband plans. The majority of mass market Wifi 6 routers these days come with multi gig WAN and/or LAN ports. (2.5Gbps, 5Gbps or 10Gbps). Starhub's 1 Gbps or even the so-called 2Gbps (just 1 Gbps +1 Gbps in actuality) do not allow users

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eSIM

I feel that eSIM will allow Starhub to get more customers especially when this is the future. I personally want eSIM so that I can separate my business/work and personal life all on the same device. I will install WhatsApp for Business on the same iPhone and map it to my work/business number on the

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Considering

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Starhub TV+ Free-to-Air Channels

Since currently Starhub can only stream free-to-air channels on their TV+ service if you install specific models of Linkysys routers, which some subscribers may not be amenable to for whatever reason, would Starhub consider at least to install MeWatch as part of their suite of TV+ applications, or a

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Facebook/Twitter account for contact

Hi!We need to have a Facebook/Twitter account to contact Starhub for help on issues. I don't understand the rationale behind this requirement. Some of us may not have Facebook/Twitter accounts and it becomes difficult to contact Strhub. I suggest that this requirement be removed. Alternatively, What

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New Idea

363

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WiFi 6 and the new generation WiFi 6E  Routers

WiFi 6 and WiFi 6E Routers HI Starhub,   Could you please make the WiFi 6 and WiFi 6E  Routers available in the broadband plan offer  instead of the low speed wifi 5 ?  M1 offer : Asus RT-AX88U     and many other WIFI 6 Routers Singtel offer :  Asus RT-AX86

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Work from HOME requires HIgh Availability of Internet

Idea 1 Starhub should provide Wired + Cellular Router ensuring 2PATHS to Internet availability This will avoid Downtime in case FibreLink is down 

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WITHDRAWAL OF STAR GROUP FROM INDIAN PACKAGE

Starhub's competing telco is capitalising on the withdrawal. They are advertising a promotion which tells customers not to worry about the "withdrawal of channels" and to subscribe to their package. I suggest Starhub counter this by some attractive promotions or compensate starhub customers in some

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MyInfo or Singpass

SingTel uses MyInfo or Singpass for new sign ups and Corporate Individual Scheme (CIS). In this era of digitization, it makes sense to leverage on MyInfo and Singpass. This enables employment information to be retrieved which is great for credit review. It also eliminates the need to email/ upload

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Happy star and Happy star plus plan need to give more data

Happy star (200MB) and Happy star plus (400MB) are very very low data amount in today. The data amount never update since last more than 6 years ago.e.g Singtel YAY plan come with 15GB, M1 Power $19 come with 2.5GBand every prepaid data package automatically deduct 50MB after a few minutes (no backg

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StarHub Greenr Community Ideas Exchange - Idea Lifecycle

Here are the possible stages that your idea goes through! Get your family and friends to vote for your idea to help it get noticed!

Something possibly cool!

This thought seems nice. Just a few details short.

Got 20 upvotes? Now we’re talking! We are literally talking about this idea internally!

This idea had been approved by us and the community!

The development team is working hard to make your idea happen.

Congratulations! This idea went live successfully!

Is this déjà vu? This idea has either been submitted or implemented already.

There is potential but we’ll have to pass for now!

Interesting! We’ll keep it for now and find the right opportunity to take this further.

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