IPv6 and own router usage
Hi! I am getting close to my re-contract date (with a competitor) and I am thinking of switching to Starhub. However, before I make the decision I would like to understand whether Starhub offers dual-stack IPv4 and IPv6, and whether it is possible to use your own router (directly connected to the
Optical Network Terminal
My connection is intermittent (wired and wireless). Suspect the optical network terminal faulty as I have eliminated the router. Question, how to replace the ONT? Thank you.
how to configure my huawei echolife hg8240h.
hi allI want to configure my huawei echolife hg8240h.I tried 192.168.1.1, 192.168.100.1, 192.168.23.1. none of the IP works I may need to do a password recovery as well, as the default user name and Password might be changed during setup. any advise. thanks.
Returning equipment at the end of my contract
Hi, My fibre internet contract will be expiring on the 8th Oct. Should I return the equipment on that day or a day later? Are there any charges I should know about? Note, this is not early termination, but my contract has come to an end.
Broadband 24 months contract expire soon - to recontract or not
My Starhub 24 months broadband contract will expire in few days time. Gotten a renewal of Free 3 months 1GBPS broadband / 24months. Just wanted to know if this include the Digital Voice that I am currently having? Or must I subscribe to it? if to subscribe to it whats the fee ? Thanks..
Nokia Beacon with Brother Printer issue
The brother printer issue which you are having is the known issue. It will be fixed in the next firmware update.We would like to inform you that the firmware upgrade is ongoing as plan for Starhub. We don't know you are in which batch, but it will upgrade soon. Please wait till June 10th. Anyone
Does Starhub 2Gbps Fibre Broadband Support Link Aggregation?
I am thinking of upgrade my existing Starhub broadband from 1G to 2G. If I purchase a Asus RT-AX88U router which can support both WAN and LAN link aggregation, can the ONT support in this manner? Meaning the 2 x Starhub 1G link connect to a single Asus RT-AX88U router and provide 2G upload an
Do not Recontract
I recontract my broadband on Aug 31, 2021. It’s the exact same service I am getting currently, except StarHub will install WiFi connectivity that is supposed to be better. No one contacted me on the installation. I called 1633, use WhatsApp service, they insisted someone will get back to me.
how to activate the various data points in each room
I have datapoints in all the bedrooms and living room. The netlink fibre termination point is below the DB box in the yard. Hence the Starhub ONT is also in the DB box. In the current installation pattern, only one of the 5 datapoints in different rooms are active and the wifi router is connected t
My account is < removed private information >. My bill dated 4/9/21 shows -$43.67. As I have closed my account with starhub, when will I be getting a refund ?