Using Asus Router with Starhub Internet
I have on several occasions been asking about a technical qns, but your CS keeps avoiding it and thus leading to the many wrong promotions available. Yet, instead of apologising for providing the wrong info, and answering the impt qns, it just went round and round about the promo is different each t
2 Gb fibre broadband plan
I have a question regarding the 2 gb fibre plan. I am told it is actually a 2 no of 1gb fibre broadband plans. Will the internet load be balance automatically or function separately as individual connections. How to connect a mesh Wi-Fi system with 2 connections. Thanks
I have sign up the broadband plan but why there is a delivery and installation charges? I did not notice until i complete the sign up via online!!! How come Singtel is able to waive for the installation and Starhub got to charge it?
Starhub fibre broadband plan
Can starhub have a promotion for 1Gbps fibre broadband for extg customers who wish to recontract or upgrade from 500mbps to 1 Gbps. Include a wifi 6 router like smart wifi pro, linksys MX4200 instead of nokia beacon 1 which is wifi5 and AC1200. low bandwidth. Even the old dlink868L is AC1750. Moreov
Change Service Agreement Date
Hi, I’ve set up a new broadband plan with Starhub on 28 Mar. But due to change in plan, I’d like to move it forward to 14 Mar. Called CS and noted there are earlier slots. I’ve even called NetLink Trust and they told me the Fibre Network has been activated for my address today. But
Claiming back Relocation Charge Fee charged to me.
During November 2020, a Starhub Sales Personnel called my starhub mobile phone number to tell me to Recontract my existing Broadband Contract for another 2 Years. As we are moving out of our residence soon, I told him that we will only re-contract when we moved to our new residential address and ter
MOBILE TEXT MESSAGES AND LOST CHANNELS AND SOUNDS
Seems there’s a sabotage on my services today. In the morning, I have text message issue, i cannot received reply or new messages. After I complaint, tonight my cable service just kept on loading then after several reboots, channels came up but no sound. No changes from my side bot
Suspension for Home boardband
Hi, Can I suspend for my home boardband as we will be moving out and new house coming only 3 months later. What will be the charges like?
Throttle or trolling?
Hi what's happening to your broadband? I am on 1gbps but the speed has been like this for weeks.
Move & Recontract
Hello StarHub, I have tried to recontract Broadband with "with 1Gbps Fibre Broadband @ $39.90/month + 1 SMART WiFi" plan, but I couldn't confirm your visiting date for SMART installation. I want to move on 15 Mar 21, at the same time, want you come on the same day for SMART WiFi installation. Ple