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Devices

Which is the best device for broadband in town? Share tips and tricks here

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Re: Rog gaming set not yet receive...?

As title above...please update.. Regardd

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Can I top-up for an asus router from Starhub for 1 Gbps fiber connection?

Hi, I just recently renewed my fiber contract with Starhub and received the default Nokia Smart Wi-Fi set today. I haven't opened the set. I want something more heavy duty. Can I can return the Nokia router (it's still unopened) and top-up for a better router from Starhub - my contract was renewed

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Home telephone

Why did Starhub change my existing home number. When I sign agreement with your sales personnel, I told him I want to retain my existing number. Now Starhub have change a new number.  Ease fix back the old telephone number. 

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How to request disconnection of Starhub HomeHub (Broadband and TV)

Hi - Can you please tell me how can I initiate the process to disconnect the StarHub Broadband and TV? Long Story: Today I visited the StarHub shop to request the renewal of the Broadband and TV contract. For the Broadband, the StarHub support person informed me that the new Modem cannot work with

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How do i terminate my broadband, TV, phone contract

I am moving. I need to terminate my broadband, TV (2 TVs) and phone service. WHat do I need to do?

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StarHUB Cable TV

Since I moved my tv and set up box from the living room to my bedroom (I have 2 set up boxes and 2 bedrooms) I have had lip sync problems on Bloomberg, CNN, FOX, NHK, and even documentary channels in the 400 series. Technicians have come and gone. Set up boxes have been changed, boxes changed. Video

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Starhub level of service, response & axcountabilityhar

We have reported to both Starhub and Google RE an unauthorised usage charged (close to 2k) to an unused SIM card card given by Starhub. No one seem to be keen to respond and the last was an assurance on 9th Nov that someone will look into it. I have requested for an email acknowledgement and still..

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I have an appointment for installation but no one shown up

I have an appointment for installation but no one shown up. I have called 1633 but I tried to key in with my mobile/FIN number but it was incorrect. how can I contact starhub or talk with a human?

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Contract Completion - Queries

Hi Team StarHub, My broadband contract ends on January 3rd, I am keen to know the following-  I am moving houses, if I recontract, what’s the procedure to move the equipment etc?  If I don’t recontract, what’s the procedure and what all do I need to do upon contract ex

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Fibre broadband contract ends

Hi, My fibre broadband contract is ended and not going to recontract, understand i need to return the modem to starhub @ Plaza Singapore. Only the modem? How about TV Box and Linksys router?

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