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Which is the best device for broadband in town? Share tips and tricks here

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Need help to install your Smart WiFi?

StarHub is now offering fibre broadband plans bundled with a Smart WiFi system the Nokia WiFi Beacon 1 to bring faster speeds and wider coverage in your homes. If you need help in the installation of the Smart WiFi, here’s how you can set-up and install the Nokia Beacon 1. STEP 1: Download t

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Disney+ App doesn't work

My Disney+ App has stopped working. Everytime I open the app on the tv box it says this app is not supported on your device. Check with administrator.I've got a Disney+ subscription until 2023 but I can't watch it on my TV. Has anyone experienced same issue. My connection is just 5 months old.

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Huawei EchoLife HG8240H power light blinking

The power light is blinking. Others light is off. What should i do to troubleshoot it?

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New StarHub customer - question about Nucleus Connect modem

Hello. I am a new Star Hub customer, the engineer came and did the installation a couple of weeks ago (whilst I wasn't home). The Nucleus Connect modem they installed is very old, it'd dinged, stained and seems to have been used for many years. Is this normal? Aren't you supposed to get a n

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Need to speak to someone - is there a hotline number?

Why don't you have a customer service number?

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MX4200 Warranty advice.

Hi, I'm a tenant and the owner not around in Sg. How do i claim warranty for the MX4200 without the service agreement? Is the serial number good enough? how many years starhub and linksys providing the warranty for the router? Appreciate the advice. TIA.

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New signup

i Notice there only new signup for get the free router, since I had completed my contract , can I get my other family member to signup so that this will consider as new signup ? Or I have to signup with other provider and return to starhub 2 years later to be consider as new signup ?

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Use Google Wifi with Smart Wifi

How can I use the Google Wifi as the mesh network along with the new Starhub's Smart Wifi as the router? I am using only 1Gb home broadband which comes along with only 1 set of Smart Wifi, while I have 3 sets of Google Wifi. It feel so wasted to not being able to use them, plus, no mesh network to

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Nokia Beacon in Bridge mode?

Would it be possible to use the Nokia Beacon supplied by Starhub in bridge mode so that I can still use my own router and watch FTA channels on the Starhub TV+ box? If so, what are the steps to do this? Thank you.

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Replacing nucleus connect

How do I go about replacing the nucleus connect device? Device not able to power up this morning.

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