Terminate smart support
I would like to terminate my starhub smart
iPhone Unlock help needed
I have moved from Singapore to the USA and cannot use my iPhone XS on a US carrier as the phone is locked. Trying to call the StarHub customer service hotline does not help as the menu does not allow for this service and speaking to a representative is proving impossible. Very frustrating!! I have m
Buy these Smartwatches on StarHub’s Online Store
Are you thinking of buying a smartwatch? Like smartphones, smartwatches have touchscreens, apps, and can record your heart rate and other vital signs. Nowadays, there are dozens of smartwatches to choose from, but most of them have the same features and differ mainly in the quality of materials, des
I cant receive any SMS anymore
Hi thereSince last week I cant receive any SMS so I dont receive OTP's and other login sms for different platforms. I turned off my phone, put the sim card into another phone, put the phone on flight mode but the problem still persists. What do I do?Its definitely not related to the phone..
Will you unbox and check when you receive a new handset at door step?
I have re-contract and buy a new handset online. After received and used, found a crack line the next day. After many rounds liaise with Starhub Care Consultant, they are concluded that I have failed to check the handset on the spot. Thus, my advise to all, please unbox and check the new ha
Mobile phone Trade in
Hai For mobile trade in do we need to submit headphone also or just phone and charger is sufficient .Please advise. Thanks sree
Samsung Galaxy Fold Scam
I recontracted my phone line on 10 March 2021, it stated “free samsung galaxy watch worth $598” The phone came without the watch, when I called 1633, says to wait for an update, till today, 20 May 2021, not resolved. Customer service says it an “after-sales” department matter but I think that depar
Is Starhub trying to scam its loyal customer?
1. I had performed online purchase on Galaxy Fold 2 last 3May2021 and recontract one of my line. One of the online exclusive was the free galaxy watch 3 and i was very interested.2. I had set the delivery date to 7May2021, 6:30pm to 8:30pm.3. During the day of delivery, the delivery guy told message
Free Gifts baits
On the 3 may 2021 when i can re-contract my phone line i came across the promotion for Samsung Z fold 2 ( with a free gift of a Samsung watch 3). so after re-contracting my plan online the delivery was set on 8 may 2021, when the day reach i was confuse that why there is only the phone, so i asked t
For online store can self collect