Devices

Devices

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Equipment installment

Hi! I am wondering if I can make the installment in full in advance? Thank you!

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Ipad Air Restock

Hi, will there be another restock of the new ipad air? or will it be discontinued after selling out this time? I know to check from time to time and I see more and more colours going out of stock, I just want to know if in future will there still be stocks or not, just a simple yes or no, don’

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#ORDER CONFIRMATION ID < removed private information >

Had purchased mobile via online store for self collection.Make a trip down for collection, however was told by the shop staff that there was some error on the system hence unable to release the mobile to me.Called 1633 and was told that there are no order reflected in the system.Kindly advise.

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Poor Starhub Customer Service at 1633

I encounter an issue with mobile phone sometime in May and I had request for a change of the handset as I've opted for the smart support service upon signing up my line with starhub at the start. My phone was delivered sometime in May and I release that the Imei number of my original phone does not

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Cancellation of online order

Recently I had make an order online and I had key my name wrongly so I intended to make a new order but your online app keep showing ( empty my cart ) but when I go to my cart there is totally nothing in it . I tried the clear my cart it still show empty my cart . Can someone help me in this matter

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Galaxy S21 Ultra promotion

Saw M1 is giving free galaxy Tab A7 (wifi) for new sign up 2 years contract with S21 ultra device, dose starhub have the same promotion as well ?

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Accepted Solution

Samsung Tab S7 restock availability?

Looking for Samsung Tab S7 contract with StarHub. But last few weeks it's out of stock.

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Accepted Solution

Request for Re-contract voucher

Would like to seek clarification if Starhub is still providing re-contract voucher? I have reached out to the messenger and when being tasked to click onto the online store and plan selection. There was no mention of recontract voucher at any point of time. Would like to seek some clarification

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Recurring bill payment

I have two numbers (CIS plan) under the same StarHub account. Is there a way to set up separate recurring bill payment for each number? Right now I am paying the bill via credit card for both numbers. 

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SCAMHUB

1. I placed an online order for the iphone 12 pro max on 18 June 2021 and recontracted my line. One of the online exclusive for the delivery option was the free 24 months 1GB sim card. 2. I had set the delivery date to 20 June 2021, 2-4pm. 3. During the day of delivery, the delivery guy told m

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