Devices

Devices

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Cancel or Change my Online Order

I made a mistake when making an online order. I would like to amend the handset specs please otherwise would like to cancel the order. Order number is < removed private information >. Delivery is expected to be tomorrow morning. Someone please assist urgently. Thank you!

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RESCHEDULED DELIVERY APPOINTMENT

I have rescheduled my appointment delivery for my iphone however it did not reflect on my account. So have it been processed or reject?

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4g sim plan

I want to know more information about this new plan please where it comes with samsung galaxy z fold2 5g and free smartwatch $105.74/month

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iPhone personal hotspot

Hi there, I am trying to enable my personal hotspot on my phone, can you kindly assist me.

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Delivery tracker not available

My handset delivery chosen 4-6pm but till date there’s mo updates on the delivery. Tried tracking via Starhub app but to no avail

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Complaint for non delivery of device

I was scheduled for my hp delivery between 4-6pm today, it’s almost 7pm and I have not received anything yet! I would have appreciated if I have at least received a phone call from StarHub to let me know what’s happening instead of making me wait for 3 hours for nothing

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iPhone XS Leather Case

Hi, does anyone knows if any of the StarHub stores still sell iPhone XS Leather Case ? Thanks

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HELP

Hi, I have placed an order (order no. CR20111240923) yesterday, for recontracting my mobile. However, I have chosen the wrong plan and would like to change it. Is that possible? Please help with this...

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Cancel 11.11 order

I have ordered iPhone 11 Pro Max today on 11.11 sale. My order confirmation ID is CR20111131481. I’m sure that I ordered Midnight Green I waited for that color so long then I made the order, but when I got the mail it shows silver color. Now I want to cancel that order or change color. Please

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Track online order

Hi I am a new subscriber of starhub. I ordered one mobile plan . I received email too. How can I track the delivery by app since I cannot link my FIN to my hub iD cuz it hasn't been activated yet. I am taking leave on saturday to receive order . I would like to track the delivery for sure. &nb

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