hibik1's profile

Valued Commentator

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5 Messages

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3 Points

Sun, Nov 8, 2020 12:55 PM

Cannot find button to unsubcribe Starhub Go Family

Hi,

Tried searching the unsubscribe button in the account management page after selecting the TV service. Stuck at this page, screenshot below.

(Process button not responsive, tried on another browser but same thing not responsive, including restarting the computer)

Please help.

Carla_P

Moderator

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5.8K Messages

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3.5K Points

1 y ago

Hi @hibik1, in this case, please reach out to my colleagues via Facebook Messenger by clicking the link below to further assist you with your concern. Apologies since I don't have access to account details here. Thanks. 

Valued Commentator

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5 Messages

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3 Points

The Auto reply bot does not fix my issue and does not bring another expert. Can you help please.

Valued Commentator

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5 Messages

 • 

3 Points

As you can see, I am stuck in a loop.

Carla_P

Moderator

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5.8K Messages

 • 

3.5K Points

Alternatively, you may also contact us through this form for further assistance. If you have a Twitter account, you may also reach out through that platform. 

 

~ Carla

 

 

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