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How to Recontract your StarHub Mobile Service via Online Store?

Have you completed your mobile plan contract? Fancy a new mobile phone? Want to change your current mobile plan? Well, you should recontract your mobile plan with us! Avoid the queue and say goodbye to long waiting times if you recontract via our Online Store. Simply fo

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 • Resources

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Planning to Recontract your StarHub Mobile Plan?

Have you fulfilled your mobile contract? Fancy a new mobile phone? Want to change your current mobile plan? If the answer to those questions is a “YES,” take note of the following information before you recontract your mobile plan.  All outstanding balance under your 

Article

 • Resources

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Why Should You Recontract Your StarHub Mobile Plan?

Fancy a new phone? Want to change your current plan? Completed your two-year mobile plan contract? Then you might like to consider recontracting your StarHub mobile plan. Recontracting is the process of renewing your contract with StarHub. When recontracting your postpaid ac

Article

 • #didyouknow

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Accepted Solution

what happens when old $75 2-yr mobile plan contract has expired?

hihi, my dad mobile plan $75 2-yr contract is ending next wk, with 20% CIS discount. may i know what happens if he doesn't renew/recontract? will the subscription rate be reverted to its original $75/mth?he's also above 60 and eligible for the Senior Go mobile plan but i've tried to sign up onlin

Question

 • Postpaid

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Accepted Solution

Request for Re-contract voucher

Would like to seek clarification if Starhub is still providing re-contract voucher? I have reached out to the messenger and when being tasked to click onto the online store and plan selection. There was no mention of recontract voucher at any point of time. Would like to seek some clarification

Question

 • Devices

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Accepted Solution

Request Re-contract Voucher

Hi there, May I know what is the procedure for re-contract voucher requesting and can anyone please guide me through the process?

Question

 • Devices

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Starhub Recontract Voucher

Hi. My account is ready for recontract and would like to know if there are recontract vouchers available so i could purchase a new phone?

Question

 • Postpaid

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Which EarPods is this, 3.5mm or lightning connector?

when selecting the accessories, wondering which kind of EarPods would be delivered, the description says with lightning connector, but the picture shows 3.5mm...

Question

 • Online Store

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Which plan suits my requirement

I'm overseas, so I just need to keep my current postpaid mobile number active (I'm eligible for a re-contract now). I don't need mobile data or any outgoing calls or even incoming calls.  Basically, I don't need anything except to keep the number active.  Are there any plans that suit my

Question

 • Prepaid

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Starhub is Un ethical

I have been a Starhub customer for over 12 years and I can not believe they are being allowed to get away with their behavior. The removed the FOX channels and they are telling me that in any case I cannot get my Subscription reduced. They are telling me I MUST upgrade however during I MUST RECONTR

Discussion

 • Channels and Programmes

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Recontract voucher

Hello, can you advise me if I am eligible for recontract voucher? Thank you.

Question

 • Postpaid

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Mobile early recontract fee waive for hub club member

Hi, No benefit of early recontract fee waive hub club member? I subscribed Broadband+TV due to this benefit and if SH just removed this then there is no reason to maintain TV which I don't watch!

Question

 • Postpaid

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Homehub Early recontract wavier

Hi, I have called up the StarHub hotline and was informed that there is an early re-contract wavier of $200/- as I have a homehub subscription(TV+Broardband). I have read up the post here and know that the early re-contract has been removed.  kindly advise as it was a bit confusing. 

Question

 • Discussion

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Mr Woon

Wake up Starhub!! How can you terminate a service without informing the subscriber or sharing on your websites! Starhub stopped mutlisim services without informing! I renewed my contact last Thur for a Saumsung HP. That night I realized that my multisims were not working. I called them the next day

Question

 • Postpaid

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CIS Recontract

Hi I want to recontract with CIS, Online but I don't have a corporate email address. I have ask our HR and they said they don't have a  corporate code. Can you help me as I want to pre-order the Galaxy Fold 3 and it is only available online. Thanks Alot!!!

Question

 • Postpaid

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$50 recontract voucher

Hello, My contract expires in July 2021 (24 months). I have completed 21 months of the current contract (currently in 22th month) - which is why I have this $50 early recontract voucher, if my understanding is correct. A few questions: 1. If I recontract in a physical store, can I still use th

Question

 • Devices

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Urgent Enquiry on Starhub's efforts to build customer retention

Dear Starhub After noticing that your website only provided a feedback form for customers and not any enquiry form, I had to call your hotline for an email address to which I can send a direct email. When asked about my concern, I mentioned that my family may be considering to port over our subsc

Question

 • Discussion

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Request for Re-contract voucher

Hi, My contract with star-hub is already able to re-contract and I am looking for a re-contract voucher which star-hub has usually sent me for the past years automatically but seems to be absent this year.Can I understand that since new customer to star-hub can get at least $200 voucher off on ha

Question

 • Devices

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Recontracting HomeHub to Fibre Broadband and TV+

Hi, my homehub1000 contract has expired and I would like to re-contract to alacarte plans instead of the bundle. How can I proceed? I am unable to do so online as I believe it is not actually a 're-contract' as I'm changing plans entirely. Please assist.

Question

 • Internet Connectivity

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Not eligible for monthly installment plan

Good day! I'm trying to get the promotion of 0% upfront for iphone 13 pro max as advertised. But when I add to cart and log in my account it says "Not eligible for monthly installment plan, no dependent device". What does that mean? How come I am not eligible to get Iphone 13 pro max? Thanks

Question

 • Devices

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