Official

Accepted

Unanswered

Advanced Filters

Search Results (6)

Relevance
I felt discriminated by Starhub

After making multiple calls and sending multiple emails, my energy is drained now. Long story cut short, about one month after subscribing one mobile line with Starhub, I intended to subscribe a second mobile line. To my shocking dismay, I was told that I am limited to only one mobile line servic

Question

 • Postpaid

43

1

0

MAY I KNOW WHY STARHUB DERPRIVE ME AND MY FAMILY OUR SUNDAY TV SHOW

HI, My Starhub TV Signal was switched to my renew service early Sunday Morning when Scheduled Delivery is supposed to be late afternoon - early evening. So WHY AM I AND MY FAMILY ARE DEPRIVED OF AN ENTIRE SUNDAY OF TV SHOW?!!!! EITHER YOU SEND ME MY DEVICES NOW OR RESTORE MY SERVICE NOW!!!!!!!!!

Question

 • Channels and Programmes

47

1

0

Daily recurring 4-5 minute internet disruptions requiring reset

i have been facing intermittent internet disruptions up to three times a day more than one month. The internet, StarHub TV, and phone all go off at the same time. It has been impossible to get proper help. • Starhub's official facebook redirects to 1633• 1633 redirects to Linksys • Linksys h

Question

 • Internet Connectivity

4

1

0

Wrong contract plan registered, refuse to reply

Has anyone encountered an issue where the plan signed up for you is different from what you originally planned for? I did encounter several issues while signing up online (number suddenly not available, address blanks crashed, meant to write "Singapore" as the location but can't fill.. etc). It was

Question

 • Postpaid

32

1

0

Urgent! My Prepaid Number Not Yet Expired But Show No Services

Hi, my prepaid number not yet expired however it shows no service. May I know what should I do?

Question

 • Prepaid

30

1

0

Inflexible Telco and Intellectually Disabled Customer Service Operator

Hello, Im writing in to complain about Starhub inflexibility and indifference attitude towards custmers affected by COVID-19. I had signed up for a new line in Feb just before the pandemic took a turn for the worse. Unfortunately by April, I needed to terminate the line and called up your side. To

Question

 • Postpaid

45

3