Official

Accepted

Unanswered

Advanced Filters

Search Results (108)

Relevance

Accepted Solution

Official Solution

How do I change my recurring credit card details?

My current card that is in my starhub app has expired. How do I change the details to another card that I own? I looked around and only found the form to cancel or apply for recurring credit card payment. Do I cancel before I apply with my new card?

Question

 • Postpaid

9.3K

1

0

0

How to Check Your Hub Club Discount via My StarHub App?

Are you a Hub Club Go member? If you need to check the Hub Club discount that you are receiving, you don’t have to contact our Customer Support anymore. Simply launch the My StarHub App to check your Hub Club discount. To do so, follow the steps below. STEP 1: Log in o

Article

 • Resources

24

0

0

How to Subscribe to Amazon Prime via My StarHub App?

StarHub mobile customers can now enjoy the full range of Amazon Prime membership benefits, including exclusive shopping deals on items they love most on Amazon.sg and Prime Now, free and fast delivery on millions of products, unlimited streaming of movies and TV series on Prime Video, and a wide sel

Article

 • Resources

14

0

0

How to Activate Your StarHub SIM Card via My StarHub App?

Did you recently receive your new StarHub SIM Card? Do you need to activate the SIM card? Now, you can easily activate your SIM card without calling our Customer Support. Simply follow the steps below: STEP 1: Log in to the My StarHub App using your Hub iD. STEP 2: Select "Mobile." STEP 3: Sele

Article

 • Resources

44

0

0

How to Check Hub Club Go Upgrade Status via My StarHub App?

Still on the old Hub Club programme? If you want to convert your current Hub Club benefits and discounts to the new Hub Club Go membership. Simply, register your interest to upgrade to the all-new Hub Club Go programme via the My StarHub App. Just follow the steps below.STEP 1: Log in on the My Star

Article

 • Resources

21

0

0

How to Add TV+ Pass and Add-Ons via My StarHub App?

Want to add more StarHub TV+ Pass(es)? You can easily add more TV+ Passes available from $15 per month onwards on top of your existing StarHub TV+ Pass(es).What’s more? You can also subscribe to Add-On Channels, and Packs/Apps, which you may choose to add at any time, do not come with any cont

Article

 • Resources

5

0

0

How to change your bill notification on My StarHub App?

Do you prefer to get bill notifications via SMS, email or through the mail? With StarHub, you can choose between e-bill wherein you will receive notification via SMS / email or hard copy bill when your bill is ready for viewing.   How to change your StarHub bill notificatio

Article

 • Resources

44

0

0

How to Check your Broadband Recontract Eligibility via My StarHub App?

Planning to recontract your StarHub broadband service? However, you are unsure if you’re eligible for recontract and when is your contract end date. Don’t fret. You may simply check your recontract eligibility status via the My StarHub App. Here’s how you can do it.STEP 1: Log in t

Article

 • Resources

3

0

0

How to Register for StarHub Paper Bills?

Do you prefer to receive a paper bill copy (hard copy) of your StarHub bills? This is paper bill copy will be sent to you monthly. Moreover, you can opt-in for paper bill VAS, which is chargeable at $2.68 including GST per bill per billing account on top of the e-bill email or SMS notification.If ye

Article

 • Resources

17

0

0

How to Apply for Recurring Credit Card via My StarHub App?

Say goodbye to the late payment fees and skip the queue! Enjoy the convenience to pay your StarHub bills anytime, anywhere on the go with a recurring credit card payment arrangement. With this, your payment will automatically be deducted on your monthly bill due date.  Follow the steps below o

Article

 • My StarHub App

36

0

0

How to Retrieve Your Service Agreement via My StarHub App?

Lost the copy of your Service Agreement? Worry no more, you can easily retrieve and download your Service Agreement anytime, anywhere. This is less hassle as you no longer need to call our Customer Care Service to request a copy. Now, you can simply retrieve it on My StarHub App. Simply follow the s

Article

 • Resources

11

0

0

How to Switch TV+ Pass via My StarHub App?

Do you want to switch your TV+ Pass? You can do so by modifying your subscription via the My StarHub App. Do note that applicable charges will be pro-rated if you are making the switch to a Pass with a different monthly subscription fee.Here’s how you can switch your TV+ Pass.STEP 1: Log in to

Article

 • Resources

12

0

0

How to Sign Up for SmartSupport Lite via My StarHub App?

Want to extend the device protection of your existing mobile device? You can now do that with SmartSupport Lite! This is a mobile value-added service for SIM Only Plan subscribers that will provide worry-free care for your existing mobile device.Keep in mind that SmartSupport Lite is not an insuranc

Article

 • Resources

5

0

0

How to sign up to iQiyi via My StarHub App?

Looking for more Asian Entertainment? With iQiyi, you’ll get the hottest Asian entertainment from your favourite iQiyi originals, premium Chinese and Korean dramas, movies, variety shows, and anime anytime, anywhere.Interested? You can sign-up to iQiyi via the My StarHub App. Simply follow the

Article

 • Resources

22

0

0

How to Redeem your StarHub Rewards?

With just a few taps, you can now save and redeem your StarHub Rewards easily on My StarHub App to enjoy them.STEP 1: Tap on the Rewards menu on the homepage of My StarHub App.STEP 2: View rewards by categories (All, Eat, Shop, Play).STEP 3: Select a reward and tap on the arrow button.STEP 4: Tap on

Article

 • Resources

157

0

0

How to Apply for GIRO via My StarHub App?

Say goodbye to queues and enjoy the convenience of paying your bills with GIRO! Get your StarHub bill(s) automatically paid every month via your bank account to avoid worrying about missing your payment. Here’s how you can apply for GIRO via My StarHub App. STEP 1: Log-in to My StarHub App us

Article

 • Resources

146

0

0

How to Book an eAppointment via My StarHub App?

Need to visit a StarHub shop? Beat the queue whenever you visit any StarHub shop when you book an appointment with the My StarHub App now! Simply follow the steps below to schedule an eAppointment. STEP 1: Log in to My StarHub App with

Article

 • Resources

103

0

0

How to Utilize the Search Function on My StarHub App?

Did you know there’s a search function on the My StarHub App? Yes, you read that right! You can search any query related to StarHub via the My StarHub App. The search function makes it easy for you to find the services you’re looking for. Here

Article

 • Resources

4

0

0

Faster & Easier to Pay You StarHub Bills with GIRO!

Why queue to pay your StarHub bills when you can do it through GIRO? Say goodbye to waiting in lines. Now, you can skip the queue and enjoy hassle-free bill payments when you sign up for recurring GIRO payments via the My StarHub App. In fact, applying for a recurring GIRO is one

Article

 • #didyouknow

7

0

0

Why Do You Need My StarHub App?

Let’s be honest, there are times where it can get challenging to keep track of all your StarHub services. So, it’d be totally handy to have one app to monitor all your StarHub accounts whether it’s your postpaid, TV, and broadband service. Here comes My StarHub App,

Article

 • Resources

17

0

0