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Finally.. Terminated contract with Starhub!

Finally.. Terminated contract with Starhub! Staff at Starhub deserves more!!

Question

 • Prepaid

41

1

0

StarHub TV+ Termination

Hi, I recently re-contracted my StarHub bundle due to the termination of Star tv channels live tv, but I’m not satisfied with the TV+ hotstar alternative, if I were to only terminate my TV+, would there be any termination fee?

Question

 • Channels and Programmes

99

1

0

Terminate Fibre Broadband Contract

Hi I will be leaving Singapore in October, how do I terminate my contract please?   Thanks

Question

 • Internet Connectivity

85

1

0

HomeHub early termination

Hi.. as we will moving out from our current flat and we want to terminate our Homehub (tv and fibre broadband) early, I’m just wondering what are the other fees that we are going to pay? (i am aware of the early termination fee) thank you! 

Question

 • Home Networking

24

1

0

Early Termination of 4G CIS Plan

Hello,   Good day.  I would like to ask how much would I be paying if I am to terminate my 4G mobile CIS Plan this October?  My contract end date is 10 Jan 2020.   Thank you.

Question

 • Postpaid

69

1

0

Want to switch from Starhub Recontract plan to a SIM only plan.. how ?

My Starhub Recontract plan is expiring today and I am intending to switch to SIM-only plan and I understand I can only do it the day after the expiry. How am I able to go about it and have someone explain to me the various SIM-only plan available?

Question

 • Postpaid

148

1

0

Mobile Plan Termination

Hi, I would like to ask how to go about terminating my mobile plan subscription. I'm currently not in Singapore to attend to it.

Question

 • Postpaid

13

2

0

Starhub plan cancellation confirmation

Hello, I recently terminated my 24months plan early but did not receive any form of confirmation. I would like to check if my plan has been terminated successfully. Thank you.

Question

 • Channels and Programmes

20

1

0

Cancellation of $25 SIM only plan

Hi may I know if I can cancel my $25 SIM only no contract plan temporarily and then renew it after 2 months while retaining the same number? Thank you.

Question

 • Postpaid

80

1

0

is it possible to terminate postpaid number and recontract it to prepaid ?

Hi , would like to check is it possible that if I terminate my current number which is under Postpaid , and when i recontract/sign up a prepaid number, can i choose to use back my old number ? please kindly advise

Question

 • Prepaid

9

1

0

Regarding deposit claim

I have used starhub postpaid plan from 17 Feb 2019 to 17 Feb 2021. It may going to end soon, so I just have to plan my deposit amount pls be advice on this asap.. thanks

Question

 • Postpaid

12

1

0

Starhub Issues

I am a Starhub customer for more than 15 years now, but now, I am seriously considering of dumping Starhub. I recently re-contracted by HomeHub Plan, and as a result, my set-top boxes were replaced. To my surprise, I was not able to get the free-to-air channels and was told that I can only use Starh

Question

 • Devices

46

1

0

Cancelation

I want to go back india

Question

 • Postpaid

13

1

0

Amount refund for terminated contract & transfer the ownership of contract

I have received 2 e-bill amount refund email notification from Starhub for different contract on 14 Sep20 and 06 Oct20. However, I didn't receive any cheque payment. Kindly advise when I suppose to receive the payment?

Question

 • Postpaid

28

1

0

HELP! I GOT BILLED FOR UNUSED SERVICES AFTER MY CONTRACT ENDED!!

I was still in the middle of my contract when I was going to be moving out of Singapore so I talked with TWO StarHub representatives both of whom assured me that when my contract ended the billing would stop. I happened to check the status of my old account in Singapore and I saw that I have be

Question

 • Postpaid

29

1

Change Service Agreement Date

Hi, I’ve set up a new broadband plan with Starhub on 28 Mar. But due to change in plan, I’d like to move it forward to 14 Mar. Called CS and noted there are earlier slots. I’ve even called NetLink Trust and they told me the Fibre Network has been activated for my address today. But

Question

 • Home Networking

13

1

0

How to terminate my mobile contract without calling from abroad

Hi, please help me terminate my mobile contract as I now live in the Philippines. Contract will end this 1st week of march 2021. Cost of calling your hotline is very expensive from here. Please help me do it via this channel.

Question

 • Postpaid

43

1

0

Terminate Starhub $50-2 years mobile plan on last day

Dear Sir, my mobile line contractually ended today 18 Jun 2021, if i terminate the line today, will the early termination charge apply to me? Thank you. Best regards, Theng

Question

 • Postpaid

56

2

0

Frequent Fibre Internet connection and TV+ issues

Have been a loyal StarHub customer since 2013 - Cable, Fiber, mobile and never had any issues. Since re-contract in early June 2021 where I was forced to choose TV+, it has been nightmare with constant breaking of internet connection requiring restarting the same Google/Nest Wifi router or the Fiber

Question

 • Internet Connectivity

18

1

0

Inflexible Telco and Intellectually Disabled Customer Service Operator

Hello, Im writing in to complain about Starhub inflexibility and indifference attitude towards custmers affected by COVID-19. I had signed up for a new line in Feb just before the pandemic took a turn for the worse. Unfortunately by April, I needed to terminate the line and called up your side. To

Question

 • Postpaid

44

3