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Vijay TV Family

I have contract with Starr hub for two years to watching English Entertainment Pass Indian Entertainment Pass I received a message from Start hub that " <Notification> StarHub: Dear customer, a gentle reminder that with effect from 31 Jan 2021, Star Vijay, StarPlus, Star Bharat and STAR Gol

Question

 • Channels and Programmes

412

1

0

Feeling conned by Starhub

To Whom it concerns, I hope this forum is the right one to bring justice.   I had been looking for broadband + cable TV packages and came across starhub promotion online. Package seemed suited for me and I went to Starhub to clarify on the contents provided for the Indian+ package. After the

Discussion

 • Channels and Programmes

194

3

Request on termination of fibre broadband plan

Hi, please advise for steps to terminate on an expired contract fibre broadband plan. Thank you very much.

Question

 • Internet Connectivity

26

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Complaint and Feedback on Customer Service

Dear All, Would like to update on my ordeal with Starhub Broadband connection. I am a Starhub customer since 2015. i have a start hub Broadband connection with hud id : < removed private information > which was recontracted in Oct2019 by online sales team.  When it was re-contracted, we

Question

 • Internet Connectivity

139

1

0

Why is StarHub broadbands ALWAYS down !!!! It is happening at about every 3 months?? Why it is the support so poor ?

It is been having this issues at about every 3 months and always the fiber modem showing “ LOS” (flashing Red ). And always said it not their fault is the OpenNet company fibre networks issues not theirs . my question is who am l paying  the broadband services to ??? Do anyone

Discussion

 • Internet Connectivity

60

1

0

How to terminate broadband contract and return devices

I am going back to Japan on 13/Mar/2021, and would like to terminate the current broadband contract by that timing. Could you tell me how to proceed termination? Do I have to send rental devices such as ONU and router?

Question

 • Home Networking

103

1

0

How to terminate SIM only play from oversea

I’d like to terminate SIM only plan from oversea. I’ve already left Singapore and then I’ve requested Starhub NEX shop staff to terminate our 3 mobile SIM only plan on my contract ending date 23th Aug 2021. But now Starhub request us to pay 3 existing mobile line which I’d requested the terminati

Question

 • Postpaid

12

1

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Authorization letter

Where can I download authorization letter for my sister to transfer/terminate HomeHub contract on behalf of me?

Question

 • Discussion

428

1

0

StarHub tv box issues arising every few months

The StarHub box has been giving me issues slow lagging issues . Technician came twice to Change box change even blame it on my passport hard disk drive .Went down to change even a new hard disk. Now the problems started again !!! Looks like my nightmare with StarHub never ends. Even using a free fib

Discussion

 • Devices

522

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