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Terminate contract

How to terminate postpaid Contract.. Can help me  

Question

 • Internet Connectivity

122

1

0

Accepted Solution

Contract Termination of Postpaid Connection from Abroad.

Hi Team, I am currently abroad and need to end the mobile postpaid contract from Abroad. Also request you to please generate the bill in advance before terminating contract as my bank account is connected to this number, hence I can just pay and then get the contract terminated in sometime.

Question

 • Postpaid

32

1

0

Accepted Solution

How to terminate SIM only (non-contract) plan

I am leaving Singapore and would like to terminate SIM-only plan (non-contract). Do I need to visit Starhub shop or return my SIM card? Or is it Ok just to let it know to Starhub support center?

Question

 • Postpaid

408

1

0

Accepted Solution

Terminate StarHub TV & Broadband

Hi, My StarHub TV & Broadband contract is going to expire soon and I do not wish to continue the subscription. Please advise what should I do with the StarHub TV box and Broadband router? Also, do I need to inform StarHub customer service on the contract termination? Thanks. 

Question

 • Devices

1.7K

2

0

Accepted Solution

Terminate mobile line from abroad?

Hi, I used to live in Singapore and had a mobile phone without contract( sim only plan)  with starhub. But now I moved to another country ., Can you please help me to terminate my mobile line   Thanks,Ramesh

Question

 • Postpaid

18

1

0

Accepted Solution

Query about Re-Contracting and TV+ Plan

Currently we are subscribed to Starhub's Indian entertainment pass and have noticed that the Star Channels are no longer provided with effect from 31st January. 1)How much will recontracting cost when switching from the older Indian Entertainment pass to the newer Tv+ plan? 2) If I were to subscri

Question

 • Channels and Programmes

74

1

0

Accepted Solution

Broadband contract will end soon

Hi! If I dont want to renew my broadband after 24mos contract, what shall I do next?

Question

 • Home Networking

85

1

0

Accepted Solution

How to request disconnection of Starhub HomeHub (Broadband and TV)

Hi - Can you please tell me how can I initiate the process to disconnect the StarHub Broadband and TV? Long Story: Today I visited the StarHub shop to request the renewal of the Broadband and TV contract. For the Broadband, the StarHub support person informed me that the new Modem cannot work with

Question

 • Devices

176

1

0

Accepted Solution

Postpaid plan switching to sim only plan with no contract

Good Day! Just want to ask the proper procedure for switching to sim only plan with no contract. I'm already eligible for re-contract since July2020 and my contract end date is November 2020. Can i already switch to sim only plan or do i have to wait before my contract end date? Hope to hear from yo

Question

 • Postpaid

1.6K

3

0

Terminate 1000mbps fibre broadband

My contract ended and im terminating the service as im not even using it in the first place. Is there anythig that i need to return? Please send me pictures of required items for return as i will be cancelling my Cable TV as well.

Question

 • Devices

22

1

0

Termination fee

Why I was charged $200 instead of $60 for my termination fee when I subscribe the 12 month sim only plan?thanks

Question

 • Postpaid

12

1

0

Terminate TV broadband

What is the procedure to terminate starhub TV?

Question

 • StarHub TV+

11

1

0

Immediate Chat Exchange

Is there no WhatsApp service I can readily chat with a service professional?

Question

 • Devices

22

1

0

Early termination charges for broadband

Hello, I want to know early termination charges can you please help. Thanks

Question

 • Internet Connectivity

19

1

0

SLOW Internet Service Directly from Modem (Not a wireless issue)

I pay for a 1 Gbps. I mostly get 100Mbps and lucky to see 300Mbps. I'm directly plugged into the modem. I've already had a tech come out, suggested new wires running to rooms. This would not resolve the issue. I can't keep paying a technician to come resolve issue. Can I get out of my contract or re

Question

 • Internet Connectivity

16

2

0

Starhub SG - Breaching the contract

I worked as a contract staff to a leading Bank in Singapore. I have received a telco promo email from HR. Using my contract staff pass and EP as proof, I have successfully booked the postpaid mobile connection on contract with CIS Promo that has free Caller Number Display for 24 months from Nov 2018

Discussion

 • Postpaid

49

0

Termination of SIM plan contract

Hi, I want to terminate my mobile SIM plan, but I have already left Singapore. I was told I can easliy do this online, but I cannot find any information or contact on how to do it. Can you help me how to do that?Thank you! David

Question

 • Postpaid

38

1

0

failed to parse http response

TV+ box had the subject error last sunday. Can’t login HubId and get the error when signing in. Unable to watch channels. Customer service useless got no solution. The usual turn on and off. Sent on site technician who came Tuesday and swapped box. Same error. He said problem with account and

Question

 • Channels and Programmes

42

1

0

Starhub TV

How to terminate TV & broadband and where to return the setup box

Question

 • StarHub TV+

28

1

0

Discontinue HomeHub but retaining Broadband and DIgital voice

Hi, my contract ends on 14 Feb 2021 for my HomeHub 1gbps (Broadband, TV & home line digital voice) I want to drop the TV and just subscribe the 1Gbps broadband with home line Digital Voice What is the procedure to do this? Thks

Question

 • Devices

57

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0