U

1 Message

 • 

1 Point

Thu, Aug 5, 2021 1:43 PM

Starhub Prepaid Roaming Outgoing Call/SMS doesnt work

I am in the US and my starhub prepaid roaming mobile data works just fine. I am unable to send sms or call anyone (both sg and overseas number), however I can receive incoming sms though. I have tried putting the country code (e.g. +65) before the number, but it just doesn't work. Please help!

Carla_P

Moderator

 • 

5.8K Messages

 • 

3.5K Points

4 m ago

Hi @user_c16347, I'm sorry to hear about this. Have you tried to reboot your phone to see if the issue persists? If yes, please send a message to our Customer Support via Facebook Messenger by clicking the link below so they could further assist you. Thanks.

Get Started

Get Started