channagayan's profile

Valued Commentator

 • 

2 Messages

Sun, Jan 27, 2019 2:00 AM

All outgoing calls barred while roaming

My sim doesn't allow outgoing calls while using it in Sri Lanka recently. I was able to use it for few days while in Sri lanka. Could you please help me to restore my outgoing facility while roaming?

JacksonTZG

Community Manager

 • 

602 Messages

3 y ago

Hi channagayan

 

Do try keying in #330*Password# call/send in your number pad. This will unbar all calling services. 

 

If you're still experiencing issues as of now after switching off and on the phone, and the above, please drop me a PM with your registered name, registered mobile number and Hub ID/email address by clicking the words bracketed by the arrows here > via Private Message < for me to arrange for assistance.

 

Thank you.

Valued Commentator

 • 

2 Messages

3 y ago

I tried dialling #330*1234# but it doesn't work. And I sent a private message as you requested. 

Lyn L

Community Manager

 • 

643 Messages

3 y ago

We've PM you.

New Commentator

 • 

1 Message

3 y ago

Hi there..

Could u pls help me?I have this issue also..thanks

Jere_Lim

Community Manager

 • 

1.1K Messages

3 y ago

Hi, please PM us your prepaid mobile number >> HERE << we’ll arrange for assistance. Thank you. 

1 Message

 • 

1 Point

7 m ago

Hi, I'm also unable to call in SG using my starhub number. it stated outgoing calls barred.

Carla_P

Moderator

 • 

5.8K Messages

 • 

3.5K Points

Hi @user_b5a5cb, sorry for the inconvenience this has caused. Please dial # Call Barring Code * Password # SEND. The call barring code is 33 and the password is 1234. 

~ Carla

 

 

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

4 Messages

 • 

4 Points

3 m ago

I think there is a typo -  "The call barring code is 33 and the password is 1234."   Call barring code should be "330".   I just fixed a similar problem with my phone this morning.

Get Started

Get Started