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Fri, Sep 24, 2021 8:29 AM

How to remove a Mobile Value-Added Service via My StarHub App?

How to remove a Mobile Value-Added Service via My StarHub App?

StarHub is offering a range of Mobile Value-Added Services (VAS) such as international calls, data add-ons, and more that you can subscribe for your plan. If you no longer want to subscribe to a Value-Added Service, you may easily cancel your subscription via My StarHub App.  

Simply follow the steps below to cancel your Mobile VAS subscription via My StarHub App. 

STEP 1: Select your mobile number. 

STEP 2: Click on “Add-ons.” 

STEP 3: Select “Other Add-ons” and click on manage. Thereafter, the list of add-ons will appear. 

STEP 4: Select the VASes that you want to remove (i.e. Voice Upsize, SMS Upsize, 10GB Data Upsize, FreeIDD018+, Unlimited Weekend Pass, etc). 

STEP 5: Once you have selected the VASes to remove, click on “Review Changes.” 

STEP 6: Click on “Submit.” 

There you go! No more contacting our Customer Support to remove a Mobile VAS. It’s less hassle, with just a few clicks! 

~ Carla

 

 

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