L

1 Message

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1 Point

Mon, Feb 1, 2021 10:05 AM

Prepaid topup not updated

Need help. Just topped up $20 worth thru posb ibanking. Money was deducted from bank but not updated on mobile main balance.

Howard Toh

Administrator

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1.3K Messages

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19 Points

1年前

Hi @lifeisaparty 

Can you contact our virtual assistant via WhatsApp? It can check your recent transactions. Just click on this link on your mobile device to launch WhatsApp @ StarHub

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