W

2 Messages

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2 Points

Thu, Jan 28, 2021 8:53 AM

no 4G only 3G

no 4G only 3G..don't know what happen..when I change to 4G it cant connect data at all..but its ok with 3G.

Carla_P

Moderator

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6.2K Messages

 • 

3.8K Points

1年前

Hi @winny, sorry for the inconvenience this has caused. Is this network connection issue occurring everywhere? Have you tried to reboot your phone and insert your SIM card to another device to see if the issue persists? 

(edited)

Carla_P

Moderator

 • 

6.2K Messages

 • 

3.8K Points

It looks like your SIM does not have a problem since you've mentioned that when you use it in an Android phone it seems fine. Have you tried to insert another SIM card to your iPhone? 

~ Carla

 

 

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