U

2 Messages

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2 Points

Sat, Oct 9, 2021 7:41 AM

iPhone12 No Data even though signal showing as 4G

Hi, I just ported over to Starhub prepaid. 

 

Am experiencing no data even though signal is showing 4G on my phone. Have done a reset and still the same. No work around.

can you look into this urgently Tks!

2 Messages

 • 

2 Points

2 m ago

reference: https://community.starhub.com/conversations/resources/whats-the-correct-phone-settings-to-use-starhub-mobile-service/5fb61985ebff6b3570aa732c

Carla_P

Moderator

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5.8K Messages

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3.5K Points

2 m ago

Hi @user_56fe11, I'm sorry to hear about this. Please try to reboot your phone and insert the SIM card into another device. Also, is the APN settings correct? 

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