U

1 Message

 • 

1 Point

Mon, May 17, 2021 5:27 AM

Cannot received SMS

Why can’t I receive any SMS from my friends and family and any OTP, but I can send them a SMS. The prepaid number is < removed private information > under Esther Chow. 

Carla_P

Moderator

 • 

6.1K Messages

 • 

3.7K Points

8分前

Hi @user_f60876, warmest welcome to GreenR Community. First of, I'm sorry to hear that you're unable to receive SMS. Please try to dial this #35*Password*16#SEND to cancel the barring of incoming SMS. The password is 1234. Also, try to reboot your phone to see if the issue persist. 

Get Started

Get Started