U

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1 Point

Mon, Aug 30, 2021 7:22 AM

Why was I sent 2 sim card when port a number from SingTel to star hub

I decided to port an existing number over to star hub, when I received my new phone and sim card I also received an additional new sim card and i did not applied for a multi sim plan.

Carla_P

Moderator

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5.8K Messages

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3.5K Points

3 m ago

Hi @user_7ccf2e, warmest welcome to GreenR Community! The other SIM Card will be your temporary number while the porting request is being processed. Then once the porting is complete you'll use the other SIM card. 

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