Where is my promised Free Mobile Plan for Family
Was told that every recontract will receive this welcome plan. I recontracted 2 of my lines. Called customer service and was confirmed that they will deliver my welcome plan. But it was not delivered as planned. Called in to customer service again and was told there was no such record. Starhub wipe off my record that i should be receiving the welcome plan!
Have been with Starhub for almost 20 years with 3 lines and broadband and TV. This time round Starhub really screwed up big time!