xinyi7558's profile

Respected Commentator

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6 Messages

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2 Points

Tue, Dec 8, 2020 6:22 AM

Request for Re-contract voucher

Hi, my contract with starhub is alrdy able to recontract and i am looking for a recontract voucher which starhub has usually sent me for the past years automatically but seems to be absent this year

can i understand that since new customer to starhub also can get atleast $200 voucher off on handset, mean we are existing customer will get more then atleast $200 or more then $200 right??

since i am so loyal to starhub for so many year. more then 6year alrdy.


Carla_P

Moderator

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5.8K Messages

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3.5K Points

1 y ago

Hi @xinyi7558, thanks for your interest to recontract with us. I'd be glad to assist you, however, I don't have the authority to give you a recontract voucher. With that, please send a message to our Customer Support via Facebook Messenger by clicking the link below to check if you're eligible for a recontract voucher. Thank you!

Respected Commentator

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6 Messages

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2 Points

@Carla_P

 
May I know y just only $100? Do StarHub indirectly ask us to terminal your service to switch to other telco? Cos since new customer to StarHub also able to get at least $200 voucher offset.

 

Carla_P

Moderator

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5.8K Messages

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3.5K Points

Please note that the entitlement of our StarHub voucher(s) is genuinely based on the customer's profile. Depending on the profile of customers, different values of our mobile phone vouchers are extended to them throughout the year. Vouchers are offered based on the period of promotion together with various other factors. 

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

2 Messages

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2 Points

2 m ago

Hello! How can i check for my recontract voucher?

Carla_P

Moderator

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5.8K Messages

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3.5K Points

Hi @user_60aa26, warmest welcome to GreenR Community! Please refer to this thread re: recontract voucher. Also, the voucher will only appear on the 21st month of your contract. 

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

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