U

1 Message

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1 Point

Thu, Sep 30, 2021 4:49 AM

Port in to starhub

Hello all,

My number got portin to StarHub this morning but I cannot receive incoming call and sms from other telco accept StarHub. I call customer service this morning and it say all will be working in 24 hours time. I have done other port in to other telco before and I don't have to wait for 24 hours after port in successful for everything to work. Is this StarHub process for port in?

Carla_P

Moderator

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5.8K Messages

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3.5K Points

2 m ago

Hi @user_d1c34e, warmest welcome to GreenR Community! Apologies for the inconvenience this has caused. Please be informed that the number port request will take 1 working day but it is subject to volume of requests received for the day. You may follow up on the status of your port request by contacting our Customer Support via Facebook Messenger by clicking the link below. Thanks!

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