U

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1 Point

Sat, Oct 9, 2021 2:03 AM

New sim card activation

Bought a new phone and was given a new sim card to replace the old sim card. Have inserted the new aim card in for more than a hour, but still it has yet to be activated yet. Have tried looking for help online but unable to find any answers to my issue.

Will the aim card automatically activate itself after being insert in the phone after 1 hour? Is there anything that I must do to make it work? Have already restart the phone multiple times. 

Carla_P

Moderator

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5.8K Messages

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2 m ago

Hi @user_a7d30f, warmest welcome to GreenR Community! Is your new SIM Card still not activated? If yes, you may activate it via the My StarHub App.

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